Warehouse Specialist - FSN

SwiftX Inc.•Fresno, CA

About The Position

The Warehouse Specialist role involves assisting with daily operations, including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs), while ensuring compliance with company standards. The position requires developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement. Responsibilities also include conducting daily control meetings, performance reviews, recruiting and onboarding qualified DSPs, designing training to improve service quality, supporting fleet operations, task distribution, coordinating with internal and external partners, and handling daily operations and emergency responses. The company is an equal opportunity employer committed to diversity and inclusion. On-the-job training will be provided through a rotational approach with different supervisors overseeing various tasks.

Requirements

Bachelor’s degree or equivalent, bilingual Mandarin required.
Minimum 0-1 year in last-mile or 3PL warehousing and logistics related experiences.
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments.

Responsibilities

Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Support fleet operations, task distribution.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.