Warehouse Specialist - DCA

SwiftX•Laurel, MD

10d•Onsite

About The Position

We are seeking a Warehouse Specialist to oversee and supervise operations of DSPs and staffing agencies, ensuring compliance with company standards. This role involves developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement in warehouse activities. The specialist will also be responsible for recruiting qualified DSPs, providing onboarding and training, overseeing regional fleet operations, and optimizing collection models and processes. This position requires coordination with internal teams and external partners, as well as handling daily operations and emergency responses. We are an equal opportunity employer committed to diversity and inclusion.

Requirements

Bachelor’s degree or equivalent
Bilingual Mandarin required
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments.

Nice To Haves

Experience in last-mile or 3PL warehousing and logistics related preferred but not required.

Responsibilities

Oversee and supervise operations of DSPs and staffing agencies such as sorters, ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Oversee regional fleet operations, task distribution, and cost control.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.