Warehouse Specialist - BOS
About The Position
The Warehouse Specialist will assist with daily operations, including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs). This role ensures compliance with company standards, develops and enforces quality assurance protocols, and monitors performance to drive continuous improvement. The specialist will conduct daily control meetings and performance reviews, recruit qualified DSPs, and provide onboarding and training to improve service quality. Additionally, the role supports fleet operations and task distribution, coordinates with internal teams and external partners, and handles daily operations and emergency responses. The position offers a hybrid schedule with partial remote work flexibility based on operational needs.
Requirements
- Bachelor’s degree or equivalent
- Bilingual Mandarin required
- Minimum 0-1 year in last-mile or 3PL warehousing and logistics related experiences
- Strong leadership, analytical, and decision-making skills
- Able to perform under pressure in fast-paced environments
Responsibilities
- Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
- Develop and enforce quality assurance protocols.
- Monitor performance and drive continuous improvement.
- Conduct daily control meetings and performance reviews.
- Recruit qualified DSPs and provide onboarding.
- Design training to improve service quality.
- Support fleet operations, task distribution.
- Coordinate with internal teams and external partners.
- Handle daily operations and emergency responses.
Benefits
- 20-24/hour +Bonus
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K 100% Matching up to 2%
- 50% Medical insurance
- 100% Dental and Vision Insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
