Warehouse Specialist/Supervisor - SEA
About The Position
We are seeking a motivated Warehouse Specialist/Supervisor to oversee operations and ensure compliance with company standards. This role involves managing Delivery Service Providers (DSPs), developing quality assurance protocols, and coordinating local warehouse activities. The ideal candidate will have strong leadership and analytical skills, with experience in last-mile or 3PL warehousing and logistics. Bilingual Mandarin is required. This is a full-time position with a pay range of $20-25/hour for Specialists and $55k-70k for Supervisors, plus a bonus. We are an equal opportunity employer committed to a diverse and inclusive workplace.
Requirements
- Bachelor’s degree or equivalent
- Bilingual Mandarin required
- Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
- Strong leadership, analytical, and decision-making skills
- Able to perform under pressure in fast-paced environments
Nice To Haves
- On-the-job training provided through a rotational approach
Responsibilities
- Supervise operations of DSPs, ensuring compliance with company standards.
- Develop and enforce quality assurance protocols.
- Monitor performance and drive continuous improvement.
- Oversee third-party warehouse activities for consistency and reliability.
- Coordinate local warehouse deliveries and pick up.
- Conduct daily control meetings and performance reviews.
- Recruit qualified DSPs and provide onboarding.
- Design training to improve service quality.
- Continuously optimize collection models and processes.
- Coordinate with internal teams and external partners.
- Handle daily operations and emergency responses.
Benefits
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K 100% Matching up to 2%
- 50% Medical insurance
- 100% Dental and Vision Insurance
- 10% bonus (Specialist)
- 20% bonus (Supervisor)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
