Warehouse Specialist/Supervisor - SEA

SwiftX•Seattle, WA

1d•$55,000 - $70,000•Onsite

About The Position

This role involves supervising the operations of Delivery Service Providers (DSPs) to ensure compliance with company standards. The position requires developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement. The individual will oversee third-party warehouse activities for consistency and reliability, coordinate local warehouse deliveries and pick-ups, and conduct daily control meetings and performance reviews. Responsibilities also include recruiting qualified DSPs, providing onboarding and training to improve service quality, optimizing collection models and processes, coordinating with internal teams and external partners, and handling daily operations and emergency responses. The job offers on-the-job training through a rotational approach with different supervisors overseeing various tasks.

Requirements

Bachelor’s degree or equivalent
Bilingual Mandarin required
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences
Strong leadership, analytical, and decision-making skills
Able to perform under pressure in fast-paced environments

Responsibilities

Supervise operations of DSPs (Delivery Service Provider), ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee third-party warehouse activities for consistency and reliability.
Coordinate local warehouse deliveries and pick up.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.