Warehouse Shipping Lead - 7a-330p M-F

Legend Valve•Reno, NV

8d•Onsite

About The Position

Legend Valve & Fitting is an employee-owned service provider in plumbing supplies, plumbing systems, hydronics systems, and manufacturing within the industrial and commercial markets. We have an expansive offering of valves, fittings, tubing, and components for plumbing and hydronic systems. We offer more than 9,000 products representing 80+ product classes designed for residential, commercial, and industrial applications. Legend Valve is headquartered in Auburn Hills, Michigan, with locations in Reno, Nevada and Stafford, TX. The Lead Shipping Associate will assist in the day-to-day operations of picking, packing, and shipping orders to customers in a timely and safe manner.

Requirements

Minimum completion of High School diploma or equivalent.
2+ years of previous work experience in shipping/receiving or similar.
Ability to read, write, and understand Spanish is a plus, but not required.
Must be able to work effectively under pressure to meet deadlines, while maintaining a positive attitude.
Experience working with MS Office (Word, Excel, PowerPoint, Outlook).
Experience with planning, coordinating, scheduling, and managing transportation logistics.
Experience creating bills of lading, shipping manifests, and managing dock orders.
Ability to handle physical workload – job requires repetitive lifting, standing, squatting, reaching, pushing, pulling, etc.
Must be able to lift to 50 lbs.
Rigorous analytical thinker and problem solver.
Strong work ethic.
Sound judgement.
Proven written and verbal communication skills.
Passionate about Legend Valve and serving our customers.
Strive to make an impact on improving our business process and results.
Ability to collaborate effectively and work selflessly as part of a team.

Nice To Haves

Bilingual with Spanish/English highly preferred.
Previous experience with Warehouse Management Systems preferred.

Responsibilities

Ensure customer orders are completed in a timely fashion.
Greet customers in a quick and friendly manner.
Coordinate order printing, and delegation of the priority orders.
Ensure all orders are released to the warehouse efficiently to meet cutoff times.
Coordinate with internal customer service group via phone and email to expedite order changes.
Maintain confidentiality of all proprietary information, as well as other company data, including personnel information.
Use provided reports to work with shift supervisors to ensure service guarantees are met consistently.
Ensure neat, clean, and organized personal work area.
Ensure neat, clean, and organized shipping area.
Ensure neat, clean, and organized picking areas.
Monitor and direct planned weekly cleaning of the aisles.
Monitor order volume and ensure efficient distribution for picking.
Develop and implement work schedules and assignments to ensure efficient operation.
Apply sound communication and motivational techniques in supervising, coaching, and disciplining employees.
Coordinate same-day backorder shipment for all orders released prior to 5pm.
Coordinate standard and special pickups with small parcel carrier.
Coordinate standard and special pickups with LTL carrier.
Submit freight claims with both small parcel and LTL carriers.
Ensure priority processing of will-call orders.
Manage customer-specific shipping requirements to ensure compliance, including retail shipments.