Warehouse shipping associate

Snow Peak USA, Inc.•Portland, OR

1d•$19 - $21•Onsite

About The Position

The Warehouse Associate expedites outgoing orders, routes incoming shipments, and maintains the general organization of the warehouse. This position may be responsible for packing orders, keeping inventory records, and maintaining the warehouse in an orderly fashion and supporting specialized processes as assigned.

Requirements

High School Degree or equivalent
Previous experience in warehouse, logistics, customer service, or order fulfillment
Extraordinary customer service
Excellent problem-solving skills
Basic mathematics and financial knowledge
Basic knowledge of operating computers, POS systems, and various software packages including MS office
Reliable and professional
Approach solving problems creatively and strategically
Friendly and engaging with all types of people
Gracefully adapt to periodic and rapid change
Extensive standing, lifting, walking
Must be able to traverse and access all areas of the warehouse
Must be able to lift 50 pounds

Nice To Haves

Snow Peak offers unique opportunities to travel and participate in camping events with our customers

Responsibilities

Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
Receive and process warehouse stock products (pick, unload, label, store)
Receive and process exchanges and returns
Perform inventory controls and keep quality standards high for audits
Provide excellent customer service via phone and email
Research, analyze, and respond to routine and complex order status inquiries
Repackage inventory as needed
Maintain the cleanliness and organization of the warehouse
Communicate with internal teams and upper management, relaying special order requests, customer concerns, product issues, or opportunities to the proper team member
Ensure that health, safety, and security rules are followed
Performs other related duties and projects as assigned