Warehouse Service Technician

CenterPoint Marketing•Woodbury, MN

1d•Onsite

About The Position

The Warehouse Service Technician is responsible for the maintenance and management of our clients' exhibit inventory. This inventory comprises items manufactured by CenterPoint, products procured from external vendors, and our customers' own merchandise stored within our warehouse. The primary responsibilities include preparing, inspecting, and repairing inventory for use at tradeshows and events, ensuring accurate manifests, and maintaining a well-organized warehouse environment.

Requirements

At least one year of related experience is required.
Team player with strong communication and interpersonal skills as well as the ability to work independently with minimal oversight.
Must be mechanically inclined with the ability to read and interpret technical drawings and schematics.
Possess basic technical skills, including proficiency with computers, scanners and internal software/systems.
Strong attention to detail with a focus on maintaining accuracy.
Possess strong problem solving and critical thinking skills, specifically in a fast paced and high pressure environment.
Must have excellent customer service skills and be a strong representative of CenterPoint.
Must have the ability to multitask and prioritize your own work processes efficiently while staying organized.
Safe operation of electric forklifts for high pile storage is a necessary skill set; we are willing to train.
Willingness to work nights, weekends and extended hours as needed.
Willingness to travel to trade shows/events.

Nice To Haves

A high school diploma or equivalent is preferred.
Experience in IS software is preferred.
Previous trade show experience preferred but not required.

Responsibilities

Prep inventory/client product for use at tradeshows and other events and load items into crates and pallets to prepare for shipment.
Write detailed and legible manifest of all elements to be shipped, ensuring all necessary inventory, hardware and set up instructions are included.
Safely operate a forklift to efficiently and safely load semi-trailers for shipment.
Upon returning from a show or event, unload trailers with forklift and stage the freight in an area to prepare for inspection.
Conduct inspections of inventory to assess any damages and identify any missing items. Thorough inspections include but are not limited to testing lighting, performing minor repairs such as regluing laminate, touching up paint, repairing wood skids and crates, and minor electrical cord/fixture repair.
Upon completion of thorough check in inspections, reload items into shipping containers to prepare for the next outbound shipment.
Review manifests for accuracy and ensure any additional manifests are included if the shipment is forwarding or splitting after the dismantle before returning to CenterPoint.
Develop good working relationships with sales teams and project managers through strong verbal and written communication skills.
Maintain comprehensive knowledge of client product and unique client needs.
Demonstrate excellent memory and the ability to accurately recall key details.
Ensure accuracy and strong attention to detail in all assigned responsibilities.
Travel frequently to trade shows to supervise trade show set ups and dismantles and support clients with outstanding customer service.
Model and promote company core values – Individuals, Service, Excellence, Integrity, Accountability, Teamwork, Innovation – across all interactions and work activities.
Perform other duties as assigned.