Warehouse Returns Supervisor

PFG | Performance Good Group

8h•Onsite

About The Position

Responsible for managing inventory through the proper receiving, storage, rotation and transfer of product within the warehouse or to internal and/or external locations. Ensures control on all merchandise being handled both for freshness and loss (shrink) and ongoing maintenance of slot locations and warehouse layout, as well as the coordination of brokers and manufacturers in the process of dispositioning slow or outdated product. Manages assigned staff to ensure accurate inventories are maintained at all times. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Requirements

High school diploma or GED required
1+ years of inventory control or warehouse experience
Must have supervisory experience
Strong understanding of inventory processes, cycle counting, and reconciliation
Proficient in Microsoft Office programs and intermediate general computer skills.
Comfortable working in a fast-paced warehouse environment
Strong leadership, ownership mentality, and team management skills, with the ability to manage across with all leadership teams and departments.
Excellent communication and people skills
Strong analytical and critical thinking skills, with the ability to identify and address maintenance and operational issues quickly and efficiently.

Nice To Haves

Associates' degree in Business management, logistics or related area
2+ years Inventory control / management within foodservice industry
OSHA Forklift operator certificate preferred

Responsibilities

Supervises associates to include, but not limited to: staffing, training, coaching, performance management and problem resolution.
Ensures all products are received as ordered and are not damaged or out of code. Manages the proper storage and rotation of product to ensure product freshness to customer and to provide constant check on product in stock.
Determines the acceptance or refusal of damaged or out-of-code product from customers, and sells or disposes of same. Maintains log and creates Supplier Requests for Credit (SRCs) on damaged products and returns to ascertain credits from the manufacturer. Ensures returned merchandise is properly handled.
Oversees the daily cycle counts based on product movement and dollar values. Adjusts schedules based on new/deleted items, suppliers or problem areas. Researches and adjusts inventory variances after analyzing credits issued and credits pending.
Utilizes the computer system to its fullest capacity to manage inventory levels and maximizes warehouse storage. Expedites tracking and monitoring reports of inbound freight on the system. Ensures all information entered into the system is complete and accurate.
Maintains all slot location management including the process of adding or deleting Stock Keeping Units (SKU) based on market or manufacturing conditions. Routinely reviews locations and layout for maximum productivity.
Monitors transfers of product to other locations.
Performs other related duties as assigned.