Warehouse Quality Representative - Life Science Div 1st Shift

Langham Logistics, Inc•Whiteland, IN

8h•Onsite

About The Position

The Quality Representative contributes to meeting Langham Logistics goals of exceptional Client service, quality, process improvement, and profitability. This role ensures accurate shipping and receiving by performing QC checks on all incoming and outgoing materials, gathering information to determine shipment discrepancies, and ensuring accurate inventory management. The representative will collaborate among departments on discrepancies, assist the Quality Manager with projects, and ensure proper client communication regarding Quality issues according to SOPs and/or the Client Quality Agreement. Additionally, they will perform accurate inventory counts, identify and track errors, and communicate with stakeholders to support case management.

Requirements

High school diploma or GED required.
1-2 years’ experience in Quality Control or related field within a GMP facility.
Communication – ability to effectively communicate to internal and external teams both verbally and written in an appropriate manner.
Analytical Skills – ability to thoughtfully analyze a wide variety of information and data to make key decisions regarding potential risks associated with product quality.
Teamwork - ability to establish professional relationships and rapport with internal and external peers and management.
Proactiveness – ability to anticipate potential problems and risks related to product, operations, and investigate solutions.
Organization – ability to manage multiple quality records with various due dates to ensure timely completion and maintain records in a readily retrievable format.
High detail orientation and accuracy.

Nice To Haves

Forklift experience a PLUS

Responsibilities

Performing QC checks on all incoming and outgoing materials to ensure accurate shipping and receiving.
Gathering all applicable information to determine if a shipment has a discrepancy.
Ensuring accurate inventory management by ensuring materials are dropped into deviation accurately.
Collaborating among departments on discrepancies or questions for deviating material.
Assisting the Quality Manager with projects.
Ensuring proper Client communication as it relates to Quality issues according to the SOPs and/or the Client Quality Agreement.
Performing accurate inventory counts, identifying and tracking errors, and communicating with external and internal stakeholders to support case management.
Working according to Langham Logistics company values, policies and procedures.
Meeting established quality and productivity metrics.
Keeping work areas neat and clean.
Accepting or rejecting material based on quality/regulatory standards and Client requirements.
Physically checking all incoming and outgoing materials for damage and other discrepancies.
Identifying and reporting discrepancies between paperwork/orders and physical product delivered.
Initiating and overseeing quality records in QT9.
Collaborating with cross-functional teams to ensure product accurately segregated and marked in deviation area.
Ensuring proper documentation for client communication as it relates to discrepancies and damages.
Providing courteous, professional service to both internal and external stakeholders.
Presenting a positive image of Langham Logistics.