Warehouse Production Operations Manager
About The Position
Boot Solutions is seeking an experienced Warehouse Production Operations Manager to oversee daily production operations and lead our warehouse team. This role is responsible for maintaining workflow efficiency, ensuring quality control, supervising employees, troubleshooting production challenges, and supporting customer service related to our custom bootfitting process. The ideal candidate is an experienced bootfitter with strong leadership skills who thrives in a fast-paced startup environment. As the Warehouse Production Operations Manager, you'll oversee daily production scheduling, inventory organization, quality assurance, order fulfillment, and warehouse operations while ensuring projects move efficiently through each stage of production. You'll train and mentor employees, establish production priorities, monitor performance, and step into any area of the workflow when needed. This position also works directly with customers to resolve fit concerns, warranty requests, returns, and technical questions, while collaborating with leadership to improve processes as the company continues to grow.
Requirements
- Extensive ski bootfitting experience
- Previous leadership, warehouse management, or operations management experience
- Strong organizational, decision-making, and problem-solving skills
- Excellent customer service and communication skills
- Ability to train, mentor, and supervise employees
- Experience managing workflow, production scheduling, and quality control
- Experience handling customer concerns, returns, and warranty issues
- Comfortable troubleshooting production equipment, operational processes, and workflow challenges
Nice To Haves
- Experience with inventory management, order fulfillment, or warehouse operations preferred
- Advanced or expert skier preferred
Responsibilities
- Oversee daily production operations and lead the warehouse team.
- Maintain workflow efficiency.
- Ensure quality control.
- Supervise employees.
- Troubleshoot production challenges.
- Support customer service related to the custom bootfitting process.
- Oversee daily production scheduling, inventory organization, quality assurance, order fulfillment, and warehouse operations.
- Ensure projects move efficiently through each stage of production.
- Train and mentor employees.
- Establish production priorities.
- Monitor performance.
- Step into any area of the workflow when needed.
- Work directly with customers to resolve fit concerns, warranty requests, returns, and technical questions.
- Collaborate with leadership to improve processes.
Benefits
- Health insurance after 1 year
- Retirement plan after 2 years
- Complimentary ski pass
- Opportunity to join an innovative startup with deep roots in the ski industry
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
