Warehouse Parts Team Leader, Facilities- Miami

Publix Super Markets•Miami, FL

11d•Onsite

About The Position

This role provides assistance and backup support to associates in various authorized roles including Purchasing, Receiving, Customer Service, Picking, Dispatching, and Shipping. The position involves performing procurement, providing customer service by analyzing and responding to requests, and assisting the Warehouse Supervisor with team conflicts, scheduling, and daily workflow oversight. Key responsibilities include overseeing SAP Inventory Control Specialist duties, running reports, scheduling pick-ups and deliveries, and providing ongoing support and training to associates, along with various administrative duties.

Requirements

High School diploma or its equivalent.
3 years of facilities warehouse experience.
Ability to obtain certification in pallet truck and forklift operations (on or before his or her start date in the position).
Must be at least 21 years of age.
Must have a valid driver’s license and authorization to drive a company vehicle before the start date in the position.
Ability to lift 65 lbs.
Knowledge of Facilities warehousing processes (Shipping, Receiving, Purchasing, Inventory, etc.).
Microsoft Office Suite (Word, Excel, Power Point Presentations, Outlook, etc.).
Knowledge of Inventory systems (CMMS).
Knowledge of Customer Service procedures and techniques.
SAP operational knowledge.
Supply Chain knowledge.
Excellent verbal and written Communication skills.
Ability to multi-task and to prioritize work/responsibilities.
Human relations skills.
Interpersonal skills.
Time management skills.
Analytical skills.

Nice To Haves

Certification in warehouse or inventory control.
5 years of facilities warehouse experience.
Must be available at all times (during nights, holidays and weekends, hurricane season), including some out of town overnight stays.

Responsibilities

Assist or provide back up support to all associates in authorized roles: Purchasing, Receiving, Customer Service, Picking, Dispatching, and Shipping.
Perform procurement.
Provide customer service by analyzing, investigating, responding to and following through with all email, fax, phone requests and over the counter walk-ins.
Assist the Warehouse Supervisor in dealing with Warehouse team conflicts and issues.
Assist the Warehouse Supervisor in scheduling work hours; overseeing the daily workflow and assigning tasks as needed.
Oversee SAP Inventory Control Specialist duties for warehouse/vans.
Oversee running daily/weekly/monthly/quarterly reports.
Oversee the scheduling of pick-ups and deliveries for all retail requests on truck routes.
Provide ongoing support and training for all associates.
Perform various administrative duties within the department.