Warehouse Operator Specialist-Team Lead (Night Shift)

DSV • West Branch, IA

1d • $22 - $25 • Onsite

About The Position

DSV – Global Transport and Logistics is seeking a Warehouse Operator Specialist-Team Lead for their Solutions division. This full-time position is located in West Branch, USA. The role involves leading a team in a night shift operation, focusing on efficient and accurate warehouse activities including shipping, receiving, picking, and quality control. The company emphasizes its global leadership in transport and logistics, its commitment to sustainable business practices, and its vision for long-term growth and value creation for its stakeholders. DSV operates in over 90 countries with a large workforce dedicated to customer satisfaction and high-quality services.

Requirements

• Must have a high school diploma or general education degree (GED).
• 1 year experience working in a logistics/distribution/relevant environment.
• Able to operate MHE (Material Handling Equipment).
• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months.
• Satisfactory completion of a forklift training program.
• Basic computer skills.
• Proficiency with RF Scanners.
• Familiarity with WMS (Warehouse Management System) functions.
• English (reading, writing, verbal).
• Basic to intermediate mathematical skills to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.
• Strong attention to detail and accuracy.
• Ability to accomplish job tasks in a timely manner.
• Ability to perform duties with minimal supervision or guidance.
• Ability to communicate effectively and respectfully with all levels of the organization.
• Ability to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

Nice To Haves

• 2-4 years’ experience working in a warehouse/logistics/distribution environment
• 2-4 years proven forklift experience
• Current or prior MHE certification

Responsibilities

• Mentor and train new and existing associates in specific distribution activities to help achieve established customer demands.
• Train new and existing associates on current Standard Operating Procedures, including shipping, receiving, picking, and/or quality control.
• Assist in forklift operation and certification for new and existing associates.
• Oversee and coordinate unloading of inbound shipments, orderly stacking of product, and the picking and staging of outbound shipments to maximize productivity.
• Verify required inbound/outbound paperwork with drivers, ensuring all products are properly counted.
• Efficiently and accurately load orders according to the appropriate doors and trailers.
• Process all shipping/receiving/picking functions as defined by the Standard Operating Procedures.
• Research discrepancies that may occur in the shipping and receiving process.
• Conduct yourself in a professional manner in appearance and communications.
• Communicate with customers telephonically, electronically, or in person.
• Prepare required activity reports accurately and efficiently for site management.
• Ensure all product and/or orders are received or shipped correctly, and accurately picked using appropriate documentation.
• Verify products and/or orders meet quality standards, including reporting any damages or discrepancies.
• Stack, package, shrink wrap, and label product(s).
• Process all quality control functions as defined by the Standard Operating Procedures.
• Report inconsistencies and/or problems to the Operations Supervisor or Operations Manager.
• Participate in quality meetings.
• Comply with relevant ISO standards that impact the position, department, and company.
• Execute all safety protocols.
• Accomplish all job tasks in a manner that promotes safety.
• Maintain cleanliness of the warehouse.
• Maintain a clean, neat, orderly work area, and assist in security of the warehouse.
• Comply with all Standard Operating Procedures, corporate and site-specific policies, safety rules, and OSHA/MSDS Standards.
• Participate in safety meetings.
• Direct the operations of the warehouse work team to achieve prescribed objectives.
• Assist associates and temporary labor in the completion of productivity sheets and accurate capture of production and payroll hours.
• Assist Supervisor in maintaining the level of employees consistent with a productive workforce.
• Participate in establishing work schedules.
• Ensure that schedules are correctly implemented and that jobs are assigned effectively and completed properly.
• Assist the Operations Supervisor in ensuring that all associates handle products according to all prescribed quality procedures and guidelines.
• Participate in department meetings.
• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality system; identify and record any problems relating to the product, process, and quality system; initiate, recommend, or provide solutions through designated channels.
• Bring all non-conformities to the attention of the Quality Department.
• Operate equipment such as sit-down, stand-up, reach truck, sweeper scrubber, scissor lift, cherry picker, Aisle Master, or pallet jack.
• Responsible for the upkeep of equipment and reporting of equipment problems.
• Inspect and perform minor maintenance on forklift or other equipment daily.
• Operate all equipment in a safe and efficient manner following prescribed work methods.
• Maintain an active forklift certification.
• Perform or assist in building, grounds, and equipment maintenance as assigned.
• Perform other clerical and administrative tasks as guided by site management, including answering telephones, scheduling appointments, greeting visitors, filing, and record keeping.
• Work evenings and weekends as needed.
• Work overtime as dictated by business whether mandatory or voluntary.
• Perform other duties as assigned.

Benefits

• Shift Differential $1/hr
• Production Incentives up to additional $5/hr
• Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED