Warehouse Operator, Data Center Lead

DSV•Lithia Springs, GA
•Onsite

About The Position

The Warehouse Operator, Data Center Lead coordinates and oversees assigned daily warehouse operations under the direction of the Operations Supervisor. The role oversees associates responsible for warehousing, receiving, and shipping products in line with company service and cost objectives. Associates are expected to meet performance, safety, and quality objectives and follow corporate and site-specific policies. The lead mentors and trains associates, coordinates shipping and receiving activities, supports customer service and quality control, maintains a safe and orderly work environment, and directs the warehouse work team. The role also assists with staffing and scheduling, reports operational issues, and supports compliance with applicable procedures and standards. The position is located in Lithia Springs, Georgia, and is full-time.

Responsibilities

  • Mentor and train new and existing associates in distribution activities and current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
  • Assist with forklift operation and certification for associates.
  • Oversee and coordinate unloading inbound shipments, stacking products, and picking and staging outbound shipments.
  • Verify inbound and outbound paperwork with drivers and ensure products are counted accurately.
  • Load orders efficiently and accurately according to assigned doors and trailers.
  • Process shipping, receiving, and picking functions according to Standard Operating Procedures, and research discrepancies.
  • Communicate professionally with customers by phone, electronically, or in person.
  • Prepare activity reports accurately and efficiently for site management.
  • Use documentation to verify orders and products are received, shipped, and picked correctly; report damages or discrepancies.
  • Verify products and orders meet quality standards; stack, package, shrink-wrap, and label products.
  • Report inconsistencies or problems to the Operations Supervisor or Operations Manager and participate in quality meetings.
  • Follow relevant ISO standards, safety protocols, Standard Operating Procedures, company policies, OSHA/MSDS standards, and site-specific requirements.
  • Maintain warehouse cleanliness, an orderly work area, and warehouse security; participate in safety meetings.
  • Direct the warehouse work team to achieve prescribed objectives.
  • Assist associates and temporary labor with productivity sheets and accurate tracking of production and payroll hours.
  • Assist the Supervisor in maintaining appropriate staffing levels and participate in establishing work schedules.
  • Ensure work schedules are implemented, jobs are assigned effectively, and work is completed properly.
  • Assist the Operations Supervisor in ensuring associates handle products according to quality procedures and guidelines.
  • Participate in department meetings.
  • Initiate action to prevent non-conformities, identify and record problems, and recommend or provide solutions through designated channels.
  • Immediately bring non-conformities to the attention of the Quality Department.
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