Eagle Logistics Systems: Warehouse Operations Support Specialist
About The Position
The Warehouse Operations Support Specialist serves as a flexible team member who supports three key areas of warehouse operations: produce/produce inspection, Howard Sheppard intermodal trucking, and the receiving/appointment desk. This role reports to the Receiving Lead and is designed to provide relief and assistance wherever demand is highest. The specialist may shift between departments daily based on operational needs. The Receiving Lead will outline weekly assignments, which may change depending on priorities. Success in this position requires adaptability, strong communication, and excellent teamwork.
Requirements
- High School Diploma or equivalent is required.
- Two years of experience working in a warehouse environment.
- Proven experience in logistics, warehouse operations, or supply chain support.
- Experience supporting multiple operational areas such as receiving, dispatching, produce inspection, or transportation.
- Excellent verbal and communication skills.
- Ability to multi-task in a fast-paced environment and detail oriented.
- High sense of urgency
- Strong customer service (internal and external)
- Advanced knowledge in Microsoft Office.
Responsibilities
- Manage inbound delivery appointments and update scheduling systems.
- Process driver’s paperwork and ensure bills match purchase orders.
- Track inbound trailers and ensure removal after unloading.
- Coordinate with inventory control, procurement, and facility management.
- Serve as the first point of contact for receiving office inquiries.
- Enter receiving data into WMS and support reporting tasks.
- Help verify that delivered produce matches purchase orders and is properly documented.
- Assist inspectors with quality checks on incoming produce, including grade, condition, and compliance.
- Note discrepancies or quality issues in logs or digital systems.
- Communicate findings to the produce department lead.
- Support dispatchers with scheduling and communication of delivery or pickup changes.
- Assist with planning routes, generating dispatch documents, freight bills, and invoices.
- Support inventory reporting, billing, and general office operations for HSI.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
