Warehouse Operations Supervisor - 3rd Shift (4-Day Workweek)

Fusion TransportRomeoville, IL
$0 - $65,000Onsite

About The Position

We are searching for our Operations Supervisor, reporting to the Operations Manager. The Operations Supervisor is responsible for overseeing daily warehouse and cross-dock operations to ensure safe, efficient, and accurate movement of freight within a fast-paced 3PL environment. This role supervises warehouse associates, coordinates inbound and outbound activities, and supports operational KPI while maintaining customer service standards. The individual must be an outgoing, energetic, and data driven individual who is constantly seeking to improve themselves, the operation, and their team.

Requirements

  • Minimum of 3 years of relevant experience in cross-dock, logistics, transportation operations is required.
  • Comfort with technology, to include MS Excel, Outlook, and Teams
  • Strong communication skills
  • Willingness to work overtime shifts, when required.
  • Experienced with multiple WMS and RF technology.

Nice To Haves

  • Bachelor's degree preferred.
  • Spanish Language Proficiency preferred.

Responsibilities

  • Leading the second shift consisting of 15-20 front line associates who support a cross-dock operation and pick / pack orders for our diverse array of customers.
  • Directly support Retail Consolidation business, driving on-time deliveries to world-class retailers like Walmart, Target, etc. The successful candidate will coordinate with other shift leaders to ensure smooth flow of freight in and out of the building, the freight operations team, customer service, and drivers.
  • Ensure timely processing of inbound and outbound shipments while meeting customer and carrier requirements.
  • Monitor dock flow and labor allocation to maximize productivity and minimize delays.
  • Monitor attendance, performance, and compliance with company policies.
  • Assist with training and onboarding of new employees.
  • Promote and enforce a strong safety culture throughout the facility.
  • Conduct safety observations, incident investigations, and corrective action follow-up.
  • Maintain housekeeping and organization standards across warehouse operations.
  • Identify operational issues and implement process improvements, aligning focus with Fusion’s vision and priorities.
  • Support continuous improvement initiatives to increase efficiency and reduce costs.
  • Utilize WMS, TMS, RF scanners, and operational reporting tools.
  • Ensure accurate shipment documentation and inventory control processes.
  • Communicate effectively with customer service, transportation, and leadership teams regarding shipment status and operational challenges.

Benefits

  • Medical, Dental and Vision Insurance
  • Paid holidays
  • Paid time off (PTO)
  • 401(k)
  • Career growth opportunities
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