Warehouse Operations Supervisor

Vista Fulfillment Group•Santee, CA

8d•Onsite

About The Position

Vista Fulfillment Group is seeking a hands-on Warehouse Operations Supervisor to support the daily operation of our Santee fulfillment warehouse. This is not a desk-only management position. The Warehouse Operations Supervisor will work directly alongside the warehouse team while assigning work, maintaining accountability, training employees, resolving floor issues, and supporting receiving, inventory, fulfillment, replenishment, and yard operations. The right candidate will be comfortable operating warehouse equipment, performing physical warehouse work, correcting problems in real time, and helping maintain an organized, safe, and productive operation.

Requirements

At least three years of warehouse, fulfillment, distribution, shipping, or receiving experience.
At least one year of warehouse lead or supervisory experience.
Experience with receiving, put-away, replenishment, fulfillment, and inventory control.
Experience operating forklifts and electric or manual pallet jacks.
Forklift certification.
Familiarity with RF scanners, warehouse-management systems, shipping software, and inventory systems.
Ability to perform physical warehouse work alongside the team.
Eligibility to work in the United States.
Ability to stand and walk throughout the majority of the shift.
Ability to bend, reach, push, pull, and perform repetitive warehouse tasks.
Ability to safely lift and move products weighing up to 50 pounds, with or without reasonable accommodation.
Ability to work around warehouse equipment, loading areas, pallets, and moving inventory.

Nice To Haves

Experience in beverage alcohol fulfillment or other regulated logistics environments is a plus.
Ability to train employees and provide clear, respectful, real-time direction is a plus.

Responsibilities

Conduct daily GEMBA walks to identify priorities, backlogs, safety concerns, and operational issues.
Assign daily work and monitor employees for completion, accuracy, and accountability.
Support receiving, put-away, replenishment, picking, packing, shipping, and general warehouse duties.
Work alongside employees to clear receiving, put-away, fulfillment, and replenishment backlogs.
Oversee yard activities and the movement of inbound and outbound products.
Maintain warehouse procedures, organizational systems, and previously implemented protocols.
Serve as the first point of contact for routine warehouse floor issues before escalating them to the Warehouse Manager.
Provide real-time updates regarding order status, staffing shortages, inventory issues, equipment downtime, and operational delays.
Train new employees through hands-on demonstrations of proper picking, packing, scanning, receiving, and put-away procedures.
Coach employees and correct performance, quality, organization, and safety issues as they occur.
Lead by example and maintain a regular presence throughout the warehouse.
Help employees resolve mispicks, scanning problems, workflow interruptions, system errors, and packing-station issues.
Identify bottlenecks and personally assist the team in clearing them.
Help maintain employee accountability and consistent completion of assigned work.
Bridge communication between warehouse associates and management.
Conduct cycle counts and inventory spot checks.
Physically investigate inventory discrepancies and help correct them at the source.
Verify put-away, bin-location, and slotting accuracy.
Coordinate with receiving and inventory employees regarding stock levels, shortages, damaged products, and slotting concerns.
Identify recurring inventory problems and report recommended corrective actions.
Ensure products are stored safely, accurately, and in their designated locations.
Enforce warehouse safety procedures by actively demonstrating safe work practices.
Conduct or verify pre-shift checks of forklifts, pallet jacks, scanners, packing stations, and other warehouse equipment.
Operate forklifts, pallet jacks, RF scanners, and other warehouse equipment as needed.
Perform basic troubleshooting on scanners, conveyors, computers, printers, and packing stations.
Report equipment damage, safety concerns, and maintenance needs promptly.
Maintain clean, organized, and compliant warehouse work areas.
Support 5S or similar workplace organization standards.