Warehouse Operations Supervisor (Outbound)

Cardinal Health•Durham, NC

2d•$67,500 - $96,300•Onsite

About The Position

Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. This role coordinates and supervises the daily activities of business support, technical or production staff in an assigned area. It sets priorities for the team to ensure task completion and coordinates work activities with other supervisors. The supervisor applies expertise to solve standard and non-standard problems within their area, role models Cardinal Health's high ethical standards and code of conduct, and provides direction in discussing and creating development plans. They also provide input into the succession planning process for their work area, align individual goals with work area/functional goals, and build the confidence and respect of others through a positive and energizing style. The role works within budgetary/financial objectives set by the manager, applying knowledge of profit drivers to work processes. They build customer relationships, interpret customer needs, and assess their business requirements, resolving day-to-day or routine problems using defined processes. The supervisor also works/brainstorms with the work team and provides suggestions for solutions that contain the appropriate level of risk, ensuring the work team understands and supports the focus on operational excellence.

Requirements

High school diploma or GED preferred; Bachelor’s degree a plus
2-3 years related experience preferred
Prior experience with continuous improvement projects and initiatives
Strong written and verbal communication skills
Previous experience leading a team
Experience working within ERP’s (SAP or Manhattan) preferred

Responsibilities

Directs and manages a team of 20+ warehouse associates to achieve timely distribution of products and motivate employees to ensure that predetermined productivity and quality standards are achieved
Monitors site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed
Adheres to budgetary guidelines, and works to meet Distribution Center objectives and operational goals while maintaining standards pertaining to quality and inventory
Drives continuous improvement projects and initiatives
Performs daily scheduling of the work force to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner
Coordinates maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs
Actively engaged in employee development, which includes training, coaching, counseling, and performance appraisals
Working on the floor while balancing administrative duties
Collaborating with cross functional teams at all levels within the organization, specifically within HR groups on a daily basis
Interviewing and making hiring decisions for lead and associate level roles
Maintains general responsibility for disciplinary process in the area of counseling, oral and written warnings; ensure a productive work climate in the warehouse operation
Prepares ad hoc reports, as necessary using Excel (or any other necessary programs)
Responsible for accurate attendance/PTO records and ensure scheduling is maintained
Hold staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities