Warehouse Operations - Sr. Associate

Cardinal Health•Montgomery, NY

10d•Onsite

About The Position

The Senior Associate, Warehouse Operations applies broad knowledge to ensure the integrity, quality, and accuracy of the facility’s inventory, which can including but is not limited to: controlling inventory adjustments and holds, profiling/sorting incoming product, resolving inbound and outbound discrepancies, purchasing supplies, ensuring timely delivery and processing physical returns. The Senior Associate executes the facility’s standard operating procedures (SOPs) and responds effectively to routine and complex inventory/purchasing control issues.

Requirements

Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Applies knowledge and company policies to complete a variety of tasks
Demonstrates a working knowledge of jobs outside area of responsibility
Maintains appropriate licenses, training and certifications
Works on assignments that are moderately difficult requiring judgment in resolving issues
May assist in recommendation of processes on new assignments
Adheres to all quality guidelines
Works with limited supervision
May provide general guidance or technical assistance to less experienced team members

Nice To Haves

2-4 years of experience, preferred
High School diploma, GED or equivalent, or equivalent work experience, preferred
Working knowledge of warehouse management systems and transportation-related applications preferred.
Proficiency in Microsoft Office applications preferred.

Responsibilities

Establish and maintain ValueLink (VL) routes to support customer delivery requirements and operational efficiency.
Configure and manage ship via and route group assignments to ensure accurate order processing and transportation execution.
Maintain Customer Customized Delivery Groups (CCDGs) and ensure alignment with customer service expectations.
Serve as the primary point of contact for ValueLink account administration and issue resolution.
Partner closely with Customer Experience teams to address customer requests, improve service levels, and resolve operational challenges.
Monitor order flow and system activity to ensure accurate routing, shipping, and delivery execution.
Research and resolve order, routing, and customer account discrepancies.
Support continuous improvement initiatives focused on efficiency, service, and quality.
Cross-train and provide backup support for Pick Planning functions as needed.
Provide guidance and operational support to less experienced team members.
Both the Pick Planner and Order Services roles are expected to maintain cross-training proficiency and provide backup coverage for one another to ensure operational continuity, customer service excellence, and uninterrupted workflow execution.