Warehouse Operations Specialist

Versant Health•Westampton Township, NJ

About The Position

The Warehouse Operations Specialist provides decision support, business forecasting, and operational planning, ongoing business modeling, and analysis with a focus on supporting provider operations. The Specialist acts as a business partner to Network Operations, Provider Relations Representatives, Retail Relationship Coordinators, Inventory & Merchandising, and the Manager of Provider Engagement.

Requirements

3-5 years of experience working in a fast-paced, professional work environment required
1 year of related experience required
Proficiency in Microsoft Office applications required
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.
As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times.
As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Nice To Haves

Bachelor’s degree preferred
Experience in the insurance, health, or vision care industry preferred

Responsibilities

Provide day-to-day departmental operational support, working closely with the VP of Supply Chain Management, Strategic Delivery Manager Supply Chain, Provider Engagement Manager, and the Inventory & Merchandising department
Prepare required operational reports on a daily, monthly, quarterly, and annual basis
Prepare ad-hoc operational, inventory modeling, analysis, and expense report monitoring
Interpret results using a variety of techniques, including simple data aggregation via statistical analysis
Assist others on ad hoc analysis projects
Answer Versant Health managed care questions and/or direct the provider’s questions to the appropriate party; Manage responses and resolve issues
Determine and monitor the amount of outgoing monthly frame collections and safety collections with monthly tracking responsibility and usage reporting
Manage tower collection process both outbound and returns
Import, clean, transform, validate, and/or model data with the purpose of data for decision making purposes; Present data in charts, graphs, and tables
Perform hands on operational tasks related to tower related kit builds and shipments of the Exclusive Collection to network of providers
Collaborate with external vendors to ensure success of various programs and initiatives
Perform additional duties as assigned