Warehouse Operations Lead

AGS Company Automotive Solutions•Norton Shores, MI

12h•$23 - $32•Hybrid

About The Position

The Warehouse Lead is the go-to person on the floor when the Warehouse Operations Manager is not on site or is pulled to another priority. This role keeps daily warehouse work moving across both AGS sites (Hoyt and the Distribution Center) and provides steady, hands-on support to the warehouse team. The Warehouse Lead is not a supervisor and does not carry supervisory authority, but is trusted to direct the team’s day-to-day priorities, cover any warehouse function that needs a hand, and be the first point of contact when questions come up in the manager’s absence. This is a working lead role, spending most of the day on the floor performing receiving, material movement, and other warehouse duties alongside the team.

Requirements

High school diploma or equivalent required
3+ years of warehouse experience required, with receiving and material movement experience strongly preferred
Current forklift certification required, or ability to obtain within 30 days of hire
Valid Michigan Chauffeur's License required, or ability to obtain one within 30 days of hire, in order to cover the milk run between Hoyt and the Distribution Center as needed
Clean driving record required
Working knowledge of warehouse or inventory management systems required (MAGI experience a plus)
Strong attendance and reliability required
Ability to set priorities on the floor and give clear, respectful direction to peers
Ability to travel between Hoyt and the Distribution Center during workday, with reliable transportation
Strong verbal communication skills, including with the Warehouse Operations Manager and other department leaders
Comfort using handheld scanners, tablets, and standard computer tools for daily transactions
Stand, walk, and move throughout warehouse environments at both sites for extended periods
Frequent bending, lifting, and carrying of product and packages
Able to lift up to 50 lbs regularly
Operate pallet jacks, hand trucks, and forklifts
Work in fast-paced environment with changing priorities
Good hand-eye coordination and comfort with handheld scanning equipment

Nice To Haves

Prior lead or informal leadership experience in a warehouse, distribution, or manufacturing environment preferred

Responsibilities

Serve as the on-floor point of contact for the warehouse team when the Warehouse Operations Manager is not on-site
Direct daily work assignments, priorities, and coverage across Hoyt and the Distribution Center based on the manager's plan for the day
Coach team members on standards, safety, and process, and escalate personnel or performance concerns to the Warehouse Operations Manger
Set the tone for pace, safety, and quality on the floor every shift
Communicate updates, exceptions, and issues promptly to the Warehouse Operations Manager
Help train new hires and cross-train existing team members so more people can flex across functions over time
Perform full receiving duties, including verifying inbound shipments against purchase orders, bills of lading, and packing lists, when a team member is out or volume requires it
Move material between receiving, storage, production, and shipping across both sites using pallet jacks, hand trucks, and forklifts as required
Put product away accurately and support keeping aisles, dock areas, and staging zones clean and organized
Cover the milk run between Hoyt and the Distribution Center when the regular driver is out, including loading, driving, unloading, and returning the vehicle safely and on schedule
Provide driver support and cover truck loading and unloading when needed
Backfill for scheduled and unscheduled absences so the floor is never left uncovered
Work at both Hoyt and the Distribution Center as the Warehouse Operations Manager directs, with same-day travel between sites when needed
Adjust priorities during the day based on call-ins, PTO, and inbound and outbound volume
Support consistent standards and expectations across both buildings
Use MAGI (or current inventory and warehouse system) to receive, put away, and track material accurately
Follow standard work for receiving, put-away, and material movement, and flag opportunities to improve
Help manage incoming requests from other departments so priorities stay clear and the team is not pulled in every direction
Support barcoding, labeling, and location accuracy efforts as they roll out
Partner with the Inventory Control team on discrepancies, transfers, and cycle counting support
Follow all AGS safety policies, PPE requirements, and forklift and pallet jack operating standards
Reinforce safe behavior on the floor and address unsafe conditions immediately
Maintain clean, organized work areas and support 5S efforts across both sites
Share knowledge generously and support development of others
Promote culture of open communication, continuous learning, and shared responsibility for quality
Participate in team building, training, and company-wide initiatives to strengthen engagement and performance
Model AGS values in day-to-day interactions and decision-making
Contribute to a workplace where people feel valued, supported, and empowered to succeed

Benefits

Medical, dental, and vision insurance
Short-Term Disability (STD) and Long-Term Disability (LTD) coverage
Life insurance and Voluntary Life Insurance
AFLAC supplemental insurance options
Fitness membership benefit to support an active, healthy lifestyle
Employee Assistance Program (EAP) offering confidential support and resources
Paid Time Off and paid holidays
Paid Parental Leave
401(k) with company match
Flexible Spending Account (FSA) for eligible health and dependent care expenses
Employee referral program — $250 bonus for both the referring employee and the new hire at 90 days of employment, plus an additional $250 each at 180 days (up to $500 total per referral)
Ongoing educational and professional development opportunities
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