Warehouse Operations Lead (In-Office: Granite City, IL)

Employbridge Career•Granite City, IL

20d•Onsite

About The Position

This position is primarily Monday-Friday, 8:00 AM-5:00 PM; however, to support client operations and business demands, candidates must be flexible to work an early shift (4:00 AM–2:00 PM) once per week and occasionally adjust their schedule to start later in the day and remain onsite until as late as 7:30 PM. The Warehouse Operations Lead will anticipate staffing requirements and expectations, develop value-added services to support changing client needs, coordinate recruitment, screening, interviewing, and hiring of individuals for assignment, maintain the timekeeping system and ensure payroll/invoicing is accurate, and provide productivity, headcount, attendance, and other reports at the client’s request. This role also involves managing employee relations at the site, including coaching, counseling, performance reviews, removal from assignments, and exit interviews. Additionally, the lead will conduct onsite orientation and safety training, facilitate the initial treatment and reporting of workers’ compensation incidents, participate in scheduled service reviews at the client site, act as the liaison between the branch office and the client, and deliver superior customer service while developing relationships with supervisors and associates. Other duties may be assigned.

Requirements

Flexibility to work varying hours based on business needs, including an early start (4:00 AM) once per week and occasional extended hours up to 7:30 PM
High School diploma or general education degree (GED) required
Exceptional customer service and communication skills required
Proficiency in Microsoft Excel - Strong Reporting Skills Required
Problem-solving skills
High levels of motivation and self-direction
Willingness to work after hours and on weekends if necessary
Ability to walk the facility floor frequently throughout a 1st shift

Nice To Haves

Staffing and CRM experience preferred
Experience in coaching and managing others

Responsibilities

Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
Maintain timekeeping system and ensure payroll/invoicing is accurate
Provide productivity, headcount, attendance, and other reports at the client’s request
Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
Conduct onsite orientation, safety training
Facilitate the initial treatment and reporting of workers’ compensation incidents
Participate in scheduled service reviews at client site
Act as the liaison between the branch office and the client
Deliver superior customer service and develop relationships with supervisors and associates
Other duties as assigned

Benefits

Competitive base salary plus monthly bonus potential
Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
Prescription Drug Benefits
8 Paid Holidays per year
2 Floating Holidays per year
Paid Time Off
401(k)
Wellness Program
Parental Leave
A variety of career paths and encourage promotion from within