Warehouse Operation Supervisor - Miami, FL

Military Spouse Corporate Career Network • Miami, FL

16d • Onsite

About The Position

Manages, oversees, and performs supervisory tasks associated with warehousing and distribution. This role involves providing customer support for logistics problems, coordinating transportation, managing inbound and outbound shipments, and ensuring good working practices, safety, and security. The supervisor will also develop and implement process improvements, provide customized solutions for customers, and be responsible for meeting budget targets. A key aspect of this role is supervising unionized staff, including hiring, coaching, training, developing, and managing performance, as well as handling grievance administration and conflict resolution.

Requirements

• Minimum of 2 years supervisory experience within the logistics / transportation industry
• Exceptional communication skills (verbal, written, and presentations)
• Comprehensive knowledge of distribution methods and standard warehouse operating procedures
• Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace)
• Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)
• Demonstrated leadership ability to include driving KPIs, employee engagement / team building.
• Strong ability to develop, coach, train, and mentor staff to success
• Previous supervisory experience in a Unionized environment is preferred

Nice To Haves

• BA/BS preferred
• Multimodal experience preferred (i.e. Ocean, Air, Import, Export, TL, LTL)
• Basic knowledge of Cargo Wise system is preferred

Responsibilities

• Manages, oversees, and performs supervisory tasks associated with warehousing and distribution including: picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall to wall counting, customs control, inventory auditing and inventory management and control.
• Manages the use of material handling equipment such as pallet movers, standup forklifts, swing-reach trucks, and order pickers.
• Provides customer support for logistics problems.
• Coordinates transportation of customer materials to and from the Hub/Gateway facility.
• Manages inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch.
• Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff.
• Coordinates with station, regional management and service centers regarding development and retention of customer base.
• Develops, recommends and implements process and procedure improvements for service delivery to the customer.
• Provides customized solutions for customers in the areas of warehousing, inventory control and analysis, transportation, and technical support.
• Responsible for the Key Performance indicators and ensures budget targets are met.
• Supervises unionized staff; responsible for hiring, coaching, training, and developing subordinate staff.
• Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.
• Additional responsibilities include grievance administration, conflict resolution, mentoring and consistent application of disciplinary actions in accordance with Company policy or CBA (if applicable).

Benefits

• Competitive base salary plus role dependent performance-based incentives.
• 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
• Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
• Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
• Vision: Optional coverage for exams, frames, and contacts.
• Dental: Optional coverage for preventive, basic, and major services.
• Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree