Warehouse Material Handler/ Service Tech

Storylink Creative•Maple Grove, MN

11d•Onsite

About The Position

Storylink, a Twin Cities brand engagement agency that designs and builds custom brand engagement exhibits and activations, is seeking a Warehouse Material Handler/Service Tech. The role supports warehouse operations and exhibit preparation, including inventory management, quality checks, equipment maintenance, freight handling, and onsite installation work. The position requires familiarity with the trade show industry or exhibit properties, safe forklift operation, attention to detail, troubleshooting ability, and effective time management. The role is based in person in Maple Grove, Minnesota, with travel to trade show events, onsite installations, and the company’s Plymouth warehouse. It is a full-time, 40-hour-per-week position; during busy periods, employees are expected to work required overtime. The employer is Exhibit Partners LLC, doing business as Storylink and Storylink Creative, and states that it is an equal opportunity employer committed to a diverse and inclusive culture.

Requirements

One year of hand and power tools experience (required).
One year of forklift experience (required).
Ability to operate a forklift safely; forklift safety training may need to be updated.
Thorough understanding of the trade show industry or exhibit properties.
Computer skills, including Microsoft Word, Excel, and Outlook.
Experience with ERP software data entry and inquiry.
Experience with RF scanners and data-entry inventory software.
Reliable attendance and ability to report to work on time and according to schedule.
A vehicle for transportation to the office and warehouse.
Effective, professional interpersonal communication skills.
Attention to detail and ability to document details in an orderly and effective manner.
Ability to proactively solve problems involving task priorities, post-delivery issues, repairs, and exhibit setups.
Accountability, reliability, and precise communication.
Ability to lift items weighing up to 50 pounds.
Ability to work in a small, dynamic team environment and manage time and priorities effectively.
Ability to travel to the Maple Grove worksite daily and willingness to travel for work.

Nice To Haves

NetSuite ERP experience.
Light construction or carpentry skills.
Willingness to travel up to 25% (preferred).

Responsibilities

Live the company’s Core Values using the EOS philosophy.
Follow direction from the Warehouse Manager/Leads and Production Manager.
Prepare outgoing freight, including final booth preparation and loading trucks.
Set up booths by test-fitting graphics, mounting AV equipment, gathering client assets, setting up walls, displays, and fixtures, verifying hardware counts, and completing final preparation and packing.
Work with the AV technology team to organize, test, and prepare AV equipment, including ensuring the required cabling, remotes, and equipment are packed.
Receive incoming freight, including lifting items weighing up to 50 pounds.
Inspect and clean client assets, including flooring materials and exhibit appliances.
Check in client properties, displays, and fixtures in detail, and replenish hardware.
Operate the company forklift safely and effectively, and update forklift safety training if required.
Maintain general cleanliness of the company warehouse.
Track tasks completed using manual timekeeping forms.
Assist with sidewalk snow and ice removal and salting when necessary.
Perform other tasks and duties as directed by the Warehouse Manager or Production Manager.