Warehouse Manager

Dorman Products•Madison, IN

56d•$75,600 - $94,500•Hybrid

About The Position

SuperATV wasn’t born in a boardroom. It started with one mission: build parts that riders can trust. The same hands-on, do-it-yourself mindset still drives everything we do. Our fast paced and casual work environment is highly focused on “Working to Wow” our customers and our community. SuperATV is a premier provider of ATV and UTV accessories, dedicated to enhancing off-road experiences for enthusiasts worldwide. In 2022, SuperATV joined the Dorman team which is publicly traded under the stock ticker DORM. With more than 3,800 employees across 29 different locations and a family of brands that also includes Dorman, Dayton Parts and Eagle Suspension, Dorman reached a revenue of $2.13 billion in 2025. Everyone who works at Dorman contributes to our success. That means everyone has a unique ability to make an impact on the business, regardless of role and experience. We encourage everyone to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman. Job Summary The Warehouse Manager is responsible for overseeing all U.S. warehouse operations across three locations, including a primary distribution center in Madison, IN, and smaller satellite facilities in Shreveport, LA and Salt Lake City, UT. This role ensures efficient receiving, warehousing, and shipping activities while maintaining optimal inventory levels and accuracy. This position directly supervises three Warehouse Supervisors and indirectly leads a team of 30+ employees. The Warehouse Manager drives operational excellence, safety compliance, workforce development, and continuous improvement initiatives to support SuperATV’s fast-paced aftermarket manufacturing and distribution environment. This role plays a key part in improving outbound shipping efficiency, packaging effectiveness, and overall fulfillment cost discipline.

Requirements

Working knowledge of parcel shipping operations (UPS, FedEx), including dimensional weight and common surcharges
Experience with packaging methods and materials for distribution environments
Understanding of shipping compliance requirements and best practices
Familiarity with warehouse and shipping systems (WMS, shipping platforms)
Strong operational problem-solving skills in high-volume, fast-paced environments
Strong leadership and team development skills
Proven ability to manage and improve warehouse operations and KPI’s
Deep understanding of inventory control practices and systems
Excellent organizational and communication skills
Knowledge of safety and regulatory requirements (OSHA)
Bachelor’s degree in Supply Chain, Logistics, Business, or related field preferred
5+ years of warehouse or distribution leadership experience
Experience managing multi-site operations and leading leaders strongly preferred
Background in manufacturing or high-volume distribution environments preferred

Responsibilities

Promote and enforce a strong safety culture across all facilities.
Ensure compliance with OSHA and company safety standards, policies, and procedures.
Conduct regular safety audits, training sessions, and risk assessments.
Lead incident investigations and implement corrective and preventive actions
Oversee daily warehouse operations including receiving, storage, picking, packing, and shipping across all locations.
Own execution of outbound fulfillment performance across all facilities.
Ensure on-time and accurate order fulfillment while meeting customer service and productivity standards.
Monitor key performance indicators (KPIs) including on-time ship rate, order accuracy (pick/pack accuracy), cost per order shipped, and damage/return rate due to fulfillment.
Oversee packaging and packing standards to ensure product protection, cost efficiency, and consistency across all facilities.
Partner with Product, Engineering, and Purchasing teams to support packaging requirements for new product launches.
Monitor and drive a reduction in damage rates through improved packaging methods and quality control processes.
Identify opportunities to reduce packaging material costs and waste while maintaining product protection standards.
Ensure proper packaging selection based on product size, fragility, and shipping method.
Support packaging testing and validation processes to ensure durability in transit.
Execute daily shipping operations across parcel carriers including UPS, FedEx, and other providers.
Execute day-to-day carrier operations in partnership with Logistics, with responsibility for warehouse-level performance and issue resolution.
Ensure compliance with carrier requirements, labeling standards, and shipping documentation.
Identify and reduce common cost drivers such as dimensional weight charges, oversize fees, and shipping errors.
Maintain accurate inventory levels through cycle counts, physical inventories, and system audits.
Ensure proper inventory controls, location accuracy, and product traceability.
Investigate and resolve inventory discrepancies and implement corrective actions.
Partner with supply chain and planning teams to optimize inventory levels and reduce excess or obsolete stock.
Lead, coach, and develop three Warehouse Supervisors and their teams.
Oversee hiring, onboarding, training, and performance management for direct and indirect reports.
Build a high-performance culture focused on accountability, teamwork, and engagement.
Identify talent and succession planning opportunities within the warehouse organization.
Provide strategic direction and operational support to remote warehouse locations.
Ensure alignment of processes, performance expectations, and culture across all facilities.
Travel periodically to satellite sites to assess operations and support local leadership.
Identify opportunities for operational efficiency, cost reduction, and space utilization.
Utilize WMS and shipping systems to improve efficiency, order accuracy, and labor productivity.
Support optimization of parcel shipping tools (rate shopping, label generation, etc.).
Analyze operational data to identify trends in shipping cost, errors, and productivity.
Lead or participate in continuous improvement initiatives (Lean, 5S, etc.).