Warehouse Manager

HelloFresh•Aurora, IL

23d•$77,175 - $89,250•Onsite

About The Position

Factor, a brand of HelloFresh, is seeking a Warehouse Manager to support their Aurora, IL location. This managerial position is expected to cultivate a culture in line with Hello Fresh’s core values. The role involves overseeing strategic operations within receiving, shipping, storage/distribution of goods, and logistics, while ensuring compliance with safety, GMP, and SQF policies. The manager will also focus on internal and external customer service, process improvement, and employee development.

Requirements

Associate’s degree or related management work experience.
At least 5 years of work experience in warehouse management.
Demonstrated track-record of accomplishments as a manager.
Satisfying customers in technology-driven, developing companies.
Computer literacy to input information into the computer.
Able to take direction and relay information to employees.

Nice To Haves

A Leader: train and develop a large group of employees
Performance Manager of warehouse employees
Problem Solver/Analytical
Detailed Oriented and Results Driven
Communicator: speak to employees with tact and diplomacy
Time Manager: tracking/monitoring production and maintaining productivity

Responsibilities

Oversee the strategic operations within the functional areas of receiving, shipping, storage / distribution of goods, and logistics.
Direct activities and provide coaching and guidance to associates, leads, and supervisors.
Work alongside and with the team, providing guidance as needed to ensure maximum productivity.
Work with senior Management to complete the given directives of the Company.
Responsible for ensuring compliance with all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.
Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints.
Manages the department engaged in essential warehouse functions (receiving, shipping, and distribution) to ensure high productivity and high technical integrity.
Performing internal audits.
Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
Create and implement processes and procedures.
Relay quality philosophy to all warehouse personnel.
Maintain active role on internal continuous improvement teams.
Design, develop and implement warehousing training programs based on quarterly performance reviews.
Interact with procurement to ensure adequate supply of all inventory and ingredients.
Addressing nonconformities from previous internal and external audits.
Conducting a management review of the warehouse essential functions.
Following-up on and closing pending preventive and corrective action requests.
Ensuring that documentation and design controls are appropriate for organization.
Assisting the management team and provide support as necessary.
Provide all employees with necessary tools, proper training and corrective direction.