Warehouse Manager

Research Marketing and Innovations Inc.•Richmond, VA

30d•$60,000 - $75,000•Onsite

About The Position

RMI is seeking an experienced Warehouse Manager to lead our warehouse operations and become a long-term member of our team. We are looking for a hands-on leader who takes ownership, develops people, follows established processes, and keeps inventory, orders, equipment, and daily operations running safely and efficiently. At RMI, we are not simply looking to fill a job-we are looking for someone who wants to build a career with us. We value employees who want to grow professionally, take on greater responsibility, and contribute to the company's long-term success. For the right person, this is an opportunity to become an important part of our team for years to come.

Requirements

Previous warehouse management or supervisory experience
Demonstrated experience hiring, training, coaching, and managing employees
Strong organizational, time-management, communication, and problem-solving skills
Solid understanding of receiving, shipping, inventory control, warehouse workflow, and safety practices
Computer literate and comfortable working with WMS/ERP, inventory, data-entry, and reporting systems
Experience overseeing forklifts, order pickers, and other powered material-handling equipment
Ability to successfully complete a pre-employment drug screening and background check
Provide professional references

Nice To Haves

Experience conducting or overseeing operator training for material-handling equipment

Responsibilities

Lead the warehouse team by assisting with hiring, onboarding, training, coaching, scheduling, attendance management, performance management, and employee development. Set clear expectations and hold team members accountable for safety, accuracy, productivity, and following company procedures.
Manage receiving and shipping operations, ensuring inbound products are received, verified, documented, and stored correctly and outbound orders are picked, packed, documented, and shipped accurately and on time.
Maintain inventory accuracy through proper location control, cycle and spot counts, inventory adjustments, discrepancy investigation, and accurate system transactions. Monitor product damage and shrink and take steps to reduce inventory loss.
Manage warehouse layout and workflow, including rack utilization, product placement, picking efficiency, organization, and housekeeping. Continually look for practical ways to improve workflow, reduce errors, and increase efficiency.
Maintain a strong safety culture by enforcing company policies and applicable workplace safety requirements, conducting regular inspections, ensuring proper PPE use, identifying hazards, and taking proactive steps to prevent incidents.
Oversee in-house forklift, order picker, and material-handling equipment training, including operator training, evaluations, authorization, refresher training, and required documentation.
Establish and monitor warehouse KPIs, including employee productivity, order accuracy, inventory accuracy, product damage, and on-time shipping. Use performance data to identify issues and drive measurable improvements.
Oversee warehouse equipment and facility condition, including forklifts, order pickers, dock equipment, racking, and other warehouse equipment. Coordinate inspections, preventive maintenance, and repairs as necessary.
Maintain accurate systems and documentation, including WMS/ERP transactions, inventory systems, receiving and shipping documentation, training records, and operational reports.
Coordinate across departments, maintaining strong communication with Customer Service, Sales, Operations, and Management to resolve issues, meet customer needs, and keep orders and products moving efficiently.