Warehouse Manager

Fort Garry Industries LTD.•Calgary, AB

56d•Onsite

About The Position

Fort Garry Industries (FGI) is Canada's most trusted truck and trailer parts, sales and service provider. With over 100 years of service under our belt, we are always expanding and looking for talented and motivated people to join our team and help with our continued success! Joining FGI means being part of a forward-thinking team shaping the future of the transportation industry. Our CALGARY BRANCH has an exciting opportunity for a WAREHOUSE MANAGER to join our team!

Requirements

Two (2) years of warehouse management experience combined with five (5) + years of progressive experience in a warehouse environment is required.
Must meet the physical requirements: Occasionally lift to 75 – 100lbs, frequent standing and walking, reading small print and numbers.
Strong people management skills – you thrive on building successful teams.
Exceptional problem-solving skills — you don’t just spot issues, you fix them fast.
A team player with a no-excuses attitude — you do what it takes to get the job done right.
Strong follow-up and accountability mindset — you don’t let issues slide.
Excellent Customer Service skills – you exceed the expectations of internal and external customers.
Highly organized with a keen attention to detail — accuracy and documentation are essential to success in this role.
Must have open availability including Saturdays.

Nice To Haves

Experience in aftermarket parts or heavy-duty parts is preferred.
Experience in inventory management and warehouse equipment (forklifts, RF scanners) is preferred.

Responsibilities

Overseeing the safe receipt, storage, retrieval, packing, and timely dispatch of warehouse inventory while directing staff to follow policy and procedures.
Lead warehouse operations and support branch logistics, shipping, and inventory controls while providing exceptional customer service.
Manage a team of 8-12 people consisting of shipper receivers, parts handlers, and delivery drivers through coaching, mentoring, training, and continuous improvement initiatives.
Communicate clearly and professionally with customers, warehouse staff, and management.
Inspect warehouse equipment and racking; arranging repairs as needed.
Process special order product returns and warranty claims.
Uphold and embody FGI Customer Service Standards and Core Values with customers, colleagues, and stakeholders.
Champion FGI's safety culture by performing all duties within established procedures and practices.
Other duties as assigned.