2nd Shift Warehouse Manager

River Valley Foods•Syracuse, NY

11h•Onsite

About The Position

The Second Shift Warehouse Manager is responsible for leading all outbound warehouse activities during second shift, ensuring the efficient, accurate, and safe execution of order fulfillment and shipping operations. This role requires a hands-on, results-driven leader who can balance day-to-day execution with team development, process improvement, and operational accountability. The ideal candidate will bring strong leadership presence, a continuous improvement mindset, and the ability to drive performance across a fast-paced, high-volume distribution environment. This individual will play a critical role in ensuring service levels are met, operational standards are upheld, and teams are developed to support the company’s continued growth.

Requirements

5+ years of experience in warehouse, distribution, or supply chain operations
5+ years of leadership experience in a fast-paced warehouse environment
Proven ability to lead teams, drive performance, and hold individuals accountable
Strong operational knowledge of warehouse processes, including order fulfillment, shipping, and inventory flow
Experience working with Warehouse Management Systems (WMS) and performance reporting tools
Demonstrated ability to analyze data and use insights to improve operations
Strong communication and interpersonal skills with the ability to influence across departments
Ability to thrive in a fast-paced, high-volume environment with shifting priorities

Nice To Haves

Bachelor’s degree in supply chain, Operations, Business, or related field preferred or equivalent experience

Responsibilities

Lead and oversee all second shift warehouse operations, including order fulfillment, staging, consolidation of product from other campus locations, and outbound shipping
Ensure all customer orders are picked, verified, and shipped with a high level of accuracy and on-time performance
Monitor workflow, labor allocation, and productivity to meet daily shipping deadlines and service expectations
Identify and resolve operational issues in real time while implementing corrective actions to prevent recurrence
Partner cross-functionally with Transportation, Customer Service, and Sales to ensure alignment on priorities, schedules, and special initiatives
Oversee the coordination with cross-dock partners, including pallet projections based on anticipated volume and special distributions.
Directly lead, coach, and develop a team of supervisors, leads, and warehouse associates
Establish clear performance expectations and accountability measures across the team
Conduct regular performance reviews, provide feedback, and address performance issues proactively
Identify high-potential employees and actively develop bench strength for future leadership roles
Foster a culture of ownership, teamwork, and continuous improvement
Drive key performance metrics including productivity, order accuracy, error rates, and on-time shipment
Utilize data and reporting tools to monitor performance and identify trends or opportunities for improvement
Ensure consistent execution of standard operating procedures and operational best practices
Maintain strong labor management discipline, including timecard approvals and staffing alignment to demand
Identify opportunities to improve efficiency, reduce errors, and streamline warehouse processes
Partner with leadership on initiatives related to system enhancements, workflow optimization, and capacity planning
Support the development and implementation of scalable processes to support business growth
Promote and enforce a strong culture of safety across all warehouse activities
Ensure compliance with all company policies and applicable regulatory standards including food safety standards, HACCP, FDA, and SQF requirements
Maintain warehouse cleanliness, organization, and audit readiness at all times
Lead by example in maintaining a safe and compliant work environment