Night Shift Manager

Shepherd Electric Supply • Laurel, MD

3d • $60,000 - $75,000 • Onsite

About The Position

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place.

The Warehouse Manager — Night Shift is the operational backbone of the Laurel warehouse after hours. Every fill rate, every accurate outbound order, every clean handoff to the day team traces back to how well this operation runs — and how well this leader leads it. This is not a floor supervisor role with a bigger title. This is the role responsible for running a warehouse operation — shipping, receiving, inventory control, and team execution — that holds up when volume spikes, staffing is tight, and the margin for error is zero. The day shift inherits what you build. You set the standard, develop the team, and own the outcomes, not just on the easy nights, but on the hard ones. When the night shift executes cleanly, every other function executes better. Drivers leave on time. Orders are right. Customers get what they ordered. That starts here.

Requirements

• High school diploma or equivalent required
• 5+ years of warehouse management experience with a workforce of similar size and scope
• Previous overnight or PM shift experience strongly preferred
• Proficiency with Microsoft Excel and Outlook; familiarity with warehouse management systems
• Forklift, pallet jack, and reach truck certification required or ability to obtain through onsite training
• Familiarity with Laurel and Central Maryland delivery area preferred
• Ability to lift up to 60 lbs. regularly and perform the physical requirements of the role
• Valid driver’s license required
• Electrical product knowledge is a plus
• Ability to successfully complete pre-employment screening requirements
• Willingness to cover alternate shifts when operational needs require it

Nice To Haves

• Electrical product knowledge is a plus

Responsibilities

• Own nightly warehouse operations — shipping, receiving, inventory control, wire management, and truck logistics
• Maintain operational flow across all inbound and outbound functions so work keeps moving without stalls or rework
• Set and enforce accuracy and pace standards for the warehouse team each shift
• Coordinate with dispatch, counter sales, and purchasing when time-sensitive exceptions arise
• Ensure will-call orders are staged and ready before customers arrive
• Select, onboard, and develop warehouse staff — including Warehouse Leads — so the team executes without depending on heroics
• Coach, counsel, and hold team members accountable through direct, consistent feedback — not just documentation
• Delegate clearly, follow up on completion, and build a crew that holds itself to a standard
• Escalate performance or conduct concerns to the Branch Manager promptly and without delay
• Develop your Warehouse Lead as a capable successor, not just an extra set of hands
• Maintain familiarity with Central Maryland delivery routes and ensure driver and routing coordination functions smoothly
• Own inventory accuracy — cycle counts, physical inventory, bin location maintenance, and discrepancy resolution
• Treat inventory discrepancies as signals requiring root cause investigation, not isolated incidents to close out
• Ensure all inbound freight is received accurately, exceptions are documented, and overages, shortages, or damages are resolved before entering inventory
• Flag recurring discrepancy patterns to Branch Manager for systemic review
• Ensure outbound orders leave clean — right product, right quantity, complete and accurate documentation
• Verify shipping documentation is complete on every outbound shipment
• Prioritize time-critical and priority-flagged orders with urgency and direct communication to affected teams
• Maintain safe, organized warehouse operations — aisles clear, equipment functional, hazards addressed before they become incidents
• Oversee pre-shift equipment inspections and ensure maintenance needs are reported and resolved proactively
• Operate and ensure team compliance with forklift, pallet jack, and reach truck certification requirements
• Serve as the primary accountability layer for warehouse safety compliance — model it, enforce it, and never treat it as a formality
• Surface inefficiencies, recurring errors, and workflow friction — and act on them, not just report them
• Recommend and test process changes that improve accuracy, speed, or team capacity
• Contribute to cross-shift consistency by communicating clearly with day shift leadership on open issues, handoff status, and follow-up items
• Support branch expansion readiness — your operational systems should hold up when we open the next location

Benefits

• Excellence in service, pricing, and products has been our mission since 1892.
• Exceptional customer service and extensive inventory.
• Commitment to quality and innovation.
• Experienced, knowledgeable, and dedicated teams spanning across sales, project management, wire cutting, shipping, and receiving.
• Skilled drivers who ensure reliable next-day delivery.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED