This role involves effectively and safely supervising the day-to-day shift operations of one or more warehouse areas of responsibility (AOR). Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment, and product storage processes in a Grocery, Perishables, or Freezer Warehouse environment. The position requires managing and supervising the daily activities of Warehouse Associates in the fulfillment of customer orders and general warehouse operations, instructing and providing oversight in the proper execution of all established quality, safety, and sanitation practices. Collaboration with the Shift Manager is expected for employee performance development plans (PDPs), including coaching, mentoring, and guiding Associates in PDP execution. Progressive coaching and counseling concepts are to be utilized according to established policies and procedures to provide continuous feedback on performance, increase employee retention, and improve employee relations. Key performance indicators (KPIs) to manage include Safety, Retention, Productivity, Budget, and Quality (Shrink). The role requires using discretion and judgment to conduct a variety of Safety, Quality, Shrink, and Operational audits, and encouraging a sense of responsibility and ownership in the results of these audits among Associates. Accident investigations are to be conducted per company guidelines, using judgment and discretion to make findings and document them.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree