Warehouse Lead

Incora•Austin, TX

1d•Onsite

About The Position

The Warehouse Lead is accountable for leading the day-to-day processes and successfully troubleshooting warehouse issues within their respective scope of management. Warehouse Leads are expected to accomplish their daily tasks in addition to managing high priority and complex customer issues through strong team coordination and follow-through. General hands-on duties may include one or more of the following tasks: receiving in product, stock put away, inventory management (cycle-count and rack confirmations), picking, packing, pulling, documenting and shipping customized orders, accurately and expeditiously; and in accordance with AS and ISO standards, as required. Areas of specialty or responsibility may include Electronic Products Group component parts warehousing, Facility departments or Government Kits, within a variety of warehouse environments. Most importantly, you will be passionate about our Incora Values and exceeding customer expectations.

Requirements

High School Diploma or GED
3-5 years warehousing experience in an aerospace environment or equivalent experience
Demonstrated ability to analyze situations, troubleshoot, and resolve warehouse issues successfully.
Demonstrated ability to lead and motivate less-experienced warehouse personnel.
Demonstrated ability to teach and train less experienced employees by utilizing multiple methods of training and resources (such as on the job training, reading materials, testing, etc.) to ensure compliance with Wesco Work Instructions, specific customer requirements, and safety requirements.
Proven ability to be alert and aware of safety issues and safeguards, and apply safety standards.
Excellent organizational and time-management skills.
Clear and accurate data entry and documentation skills.
Strong follow-through and perseverance to handle multiple tasks simultaneously.
Excellent customer service skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers.
Ability to be detailed oriented and perform in-depth research to investigate discrepancies as assigned.
Ability to be cross-trained in multiple critical areas of the warehouse.
Strong competency working with integrated data systems, Microsoft Office Suite, including Outlook.
Intermediate competency with Word and Excel (i.e., spreadsheets, formulas, importing and exporting of files, as applicable).
Strong verbal and written communication skills, with professional daily interaction with internal and/or external customers.
Ability to work well within a team environment and independently, as needed.
Ability to train and share knowledge of the integrated database systems, including Outlook, Word and Excel, as needed.
Must meet "U.S. Person" requirement due to ITAR restrictions.

Nice To Haves

Recent, forklift certification training and current forklift license.
Valid driver's license and sustained acceptable driving record, may be required.

Responsibilities

Running daily productivity reports, delegating assignments; and leading and assisting in locating appropriate product with a radio frequency system or an inventory data base program.
Ensuring the required quantities and sizes are pulled, counted, weighed, and accurately understanding and following written specifications.
Performing data entry and following customized requirements with trained knowledge of quality standards and customer specifications.
Maintaining and applying accurate knowledge and understanding of Wesco Warehouse work instructions, policies, and procedures in all work practices and decisions.
Using and/or overseeing the utilization of scales to weigh and/or hand count product per warehouse/customer specifications.
Using and/or overseeing the utilization of a label printer to prepare labels.
Leading or monitoring packaging and preparation of products for shipment, ensuring accurate product counts for the order received, and that customer specific requirements are met in the bagging and labeling of the product.
Using and/or overseeing the utilization of the carrier and third-party shipping systems to ship product most efficiently.
Ensuring remaining products are returned to the proper location.
Maintaining and tracking the status of customer orders, using a computer database system.
Serving as a point of contact for Quality, Customer Service, and Sales with regards to product or kit issues, inquiries and progress/status, within areas of responsibility.
Utilizing pallet jacks, drum dollies, driving forklifts, and/or order pickers, when trained/certified.
Mentoring and/or troubleshooting with less experienced personnel to assist in resolving customer and/or product issues.
Providing monthly productivity numbers for functional areas of responsibility to appropriate management personnel.
Preparing and filing employee training records conducted within the department.
Maintaining documentation of all quality stamps and records for AS and/or ISO certification, as applicable.
Obtaining cross-training to assist in other Warehouse functions, as cross-trained and required.
Communicating with the team and setting the example for established standards for quality, safety, and productivity, and following established policies and procedures.
Attending regular and impromptu departmental meetings and company trainings, as required.
Supporting organizational and operations efforts to maintain compliance with Federal, State, and local regulations including OSHA, DOT, IATA, and RCRA (as applicable to the facility).