Warehouse Operations - Warehouse Lead Z5
About The Position
The Warehouse Lead coordinates and oversees daily warehouse operations as directed by management. The role may assign work, coach employees, and provide operational support, serving as a resource for process improvement, training, and maintaining high standards of safety, quality, and productivity. The Lead may also perform production work using material handling equipment, including forklifts and electric pallet jacks, to support workflow and operational needs. This position is performed on-site in a warehouse and distribution center. Work hours vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs. Employees may encounter varying temperatures, loud noise, dust, odors, airborne particles, concrete flooring, mechanical equipment, and warehouse vehicle traffic. Required PPE includes steel-toed shoes, safety glasses, and high-visibility vests.
Requirements
- High school diploma or GED equivalent, or equivalent relevant experience.
- At least three years of related experience.
- Extensive knowledge of warehouse practices, policies, and procedures.
- Demonstrated ability to teach, coach, and delegate operational tasks.
- Ability to operate forklift equipment, including electric pallet jacks assigned to the building.
- Basic math and reading skills.
- Strong interpersonal communication and conflict-resolution skills.
- Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
- Ability to work independently with minimal supervision.
- Ability to follow written and verbal instructions.
- Ability to operate material handling equipment, including forklifts and electric pallet jacks.
- Ability to stand or walk for extended periods, up to 10 hours depending on shift; sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed; and climb stairs, ladders, or scaffolds at varying heights.
- Ability to reach overhead and below waist level; lift, carry, push, or pull up to 50 pounds; and occasionally lift heavier items with or without assistance.
- Manual dexterity to operate equipment, tools, or keyboards and frequently handle, grasp, or control objects.
- Ability to see clearly at close range and at a distance, with peripheral vision, depth perception, and focus adjustment.
- Ability to hear and understand verbal instructions, alarms, and equipment signals in a noisy environment.
- Ability to wear required PPE, including steel-toed shoes, safety glasses, and high-visibility vests.
Nice To Haves
- Previous experience in warehouse or logistics environments.
- Prior experience leading or training warehouse teams.
- Exposure to basic employment law and workplace safety regulations.
- Familiarity with warehouse management systems (WMS).
- Familiarity with labor management systems and process improvement methods.
- Familiarity with electronic record-keeping and label printing systems.
- Experience collaborating with customer operations or inventory teams.
Responsibilities
- Assign daily tasks to warehouse production employees and support staff to maintain efficient workflow and coverage.
- Monitor warehouse-floor operations and provide real-time problem-solving and support.
- Assist with scheduling and planning warehouse activities as directed by the Supervisor.
- Perform production work using material handling equipment, including forklifts and electric pallet jacks, as needed to support workflow, business demands, staffing coverage, and operational targets.
- Model operational excellence across warehouse roles.
- Coach and provide on-the-job training to new and existing employees on operational procedures and safety practices.
- Collaborate with the Warehouse Trainer to certify employee skills and support ongoing development.
- Conduct regular audits of warehouse processes, policies, and trailer operations for compliance.
- Foster positive employee relations and assist with conflict resolution.
- Support process improvement initiatives and participate in site safety and leadership training.
- Promote and enforce PPE use and adherence to safety protocols.
- Communicate with warehouse staff, supervisors, and management to share updates and resolve issues.
- Encourage a positive workplace culture through leadership, team building, and recognition.
- Perform other related duties as assigned or required.
Benefits
- Medical, dental, vision, life, and disability insurance.
- 401(k) retirement savings.
- Paid time off.
- Tuition assistance.
- Early access to earned wages.
- Opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
