About The Position

NFM’s Warehouse Lead coordinates and directs all department workflow and serves as the main point of contact for the department. The role supports warehouse operations by helping maintain safety, policies, training, communications, and customer relationships. Work in the warehouse directly impacts NFM’s ability to help people create a lifestyle they love.

Requirements

  • Must be at least 18 years of age.
  • Positive, upbeat attitude.
  • 3 years of warehouse experience.
  • 3 years of customer contact experience.
  • Ability to lift, push, and pull required weights according to established departmental requirements.
  • Knowledge of Microsoft Office applications.
  • Ability to work night, weekend, and/or early morning hours based on warehouse business needs.
  • Pre-employment screening includes, but is not limited to, a criminal background check.

Nice To Haves

  • Lead experience preferred.
  • Ability to operate scanning equipment preferred.

Responsibilities

  • Ensure all staff have completed required safety and service trainings.
  • Work with management to maintain departmental policies, procedures, training material, and communications.
  • Track staff attendance and time-off requests; assign tasks and monitor team progress.
  • Act as backup to the department manager or supervisor when they are unavailable.
  • Train new and current staff on department-specific equipment, policy updates, and process improvements.
  • Complete assigned departmental projects and ensure they are tracked and completed in a timely manner.
  • Monitor teammate safety by ensuring equipment is used properly.
  • Interact with and maintain relationships with internal and external customers.
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