Warehouse Lead - Value Added

Outdoor Cap Company•Bentonville, AR

7d•Onsite

About The Position

Outdoor Cap is seeking a Warehouse Lead team member to support the Outdoor Cap Distribution Operations leadership team. Team Leads actively enforce the goals, policies, procedures, and implement standards in the Company’s training and development. Support Supervisor and/or Manager in the day-to-day activities of the team. Provides directions, plans and coordinates team members and resources to ensure internal and external Customer’s needs and expectations are met or exceeded. Provides timely positive and constructive feedback to team members to improve performance. The Warehouse Lead will build and maintain effective relationships within their departmental team, our customer’s operations, Transportations team, Customer Care team, Sales team and other Distribution Center departments.

Requirements

Ability to read and comprehend simple instructions (in English), short correspondence and work orders.
Ability to effectively present information in one-on-one situations with co-workers and/or supervisors.
Basic Math: ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions, and decimals.
Ability to apply common sense understanding to carry out simple one-or two-step instructions dealing with standardized situations; and able to learn quickly.
Willing to be trained and certified on various lifts: forklift, reach truck, stock picker, etc.
High school diploma or general education degree preferred, but not mandatory
3+ years of distribution center and/or WMS (Warehouse Management Systems) experience preferred
Verifiable work history
Must be able to stand and or walk (90% of the day) and occasionally reach, bend and move inside the facility to move product
Fine motor skills: required using the wrists, hands, and fingers to pull and inspect orders
Vision: Required to have close visual acuity, color vision and depth perception
Able to hear and effectively communicate with peers
Ability to lift/move 10-50 lbs. occasionally throughout day

Responsibilities

Assists in providing training/direction for others
Provides timely positive and constructive feedback to team members to improve performance
Provides directions, plans and coordinates team members and resources to ensure internal and external Customer’s needs and expectations are met or exceeded
Warehouse Lead ensures that all orders processed through the Warehouse are tagged, packaged and shipped in a timely and accurate manner as per the Customer’s request
Work with other departments within the Company to meet daily goals
Address all issues and develop solutions
Establish effective relationships with peers to promote unity and teamwork
Responsible for training and motivating team members
Collaborate with Leads and other Supervisors in other departments when needed
Work with Customer Care and Sales teams to retrieve correct Customer information
Communicates with Customer traffic department for routing and shipping instructions
Stays current with various routing guide instructions per customer
Research all customer changes and communicates them to the team
Research quality errors and develop new ways to improve accuracy
Communicate all discrepancies and concerns to appropriate departments to resolve issues
Execute the Company’s Mission, Vision and Values