Warehouse Inventory Control Supervisor

Parts Town•Litchfield Park, AZ

1d•Onsite

About The Position

As the OSD (Overage, Short, Damaged) and Inventory Control Supervisor, internally known as Supervisor, OEM Parts Wrangler, you will be overseeing the team that ensures the best possible inventory quality from the moment inventory enters the door to the moment it reaches the customer. Our customers expect the right part, the right quantity, undamaged, and on time. The OSD and Inventory Control Supervisor is a fanatic about making sure we deliver on that promise. You will build a team responsible for continuous cycle counting, syncing inventory across our systems, and managing all exception processes. You will lead a team working with Customer Experience on any customer-facing quality or inventory issues (ICR). Your team will work with Manufacturer Partnerships, Accounts Payable, vendors, and the receiving team to resolve any receiving discrepancies such as overages, shortages, and damages.

Requirements

Thrives in a fast-paced environment
Can work with minimal supervision
Can juggle multiple priorities
Is a self-starter looking to make an impact and establish a new team
Comfortable reporting into a leader working at another facility
Experience working within Fulfillment Center Operations
Enjoys working with inventory and investigating discrepancies
Proficient in Microsoft Office and Outlook
Possesses excellent communication skills with all levels of leadership
Fluent in English (verbal and written)
Able to work a 7:30am-4:00pm shift
Able to multi-task in a fast-paced environment and stay organized
Ability to intermittently lift 50 lbs.
Ability to continuously stand and walk on concrete surface

Nice To Haves

Genius-level knowledge of original equipment manufacturer parts
Passionate people with fresh ideas from different backgrounds

Responsibilities

Build and develop a team responsible for all things quality and inventory
Lead a cycle counting team ensuring we achieve quality and productivity KPIs
Handle all exception processes including overages, shortages, and damages
Communicate with vendors, Accounts Payable, and Operations teams on resolving receipt discrepancies
Oversee customer facing quality issues and work with operations and Continuous Improvement teams on error proofing
Manage parts needing identification and escalating quality issues as needed
Participate in interview process, training, performance reviews, and tracking attendance