Warehouse & Fulfillment Manager - Dade City

BLACK DIAMOND COATINGS INC • Brooksville, FL

3d • Onsite

About The Position

Black Diamond Coatings is a growing, American-made coatings company serving homeowners, contractors, and major retailers, including Lowe's, The Home Depot, Walmart, and Amazon. We're looking for an experienced, hands-on Warehouse & Fulfillment Manager to lead our Dade City warehouse operations, improve efficiency, and help build a high-performing team as our business grows. This is an opportunity for someone who enjoys taking ownership, building processes, developing people, and making a measurable impact. We're looking for a leader who is just as comfortable operating a forklift and supporting the shipping team as they are managing inventory, improving systems, and driving performance.

Requirements

• 5+ years of progressive warehouse, distribution, or fulfillment experience, including parcel and LTL shipping.
• 3+ years of direct warehouse leadership experience managing teams of five or more employees.
• Proven success improving inventory accuracy, shipping performance, and warehouse efficiency.
• Experience with warehouse management systems (WMS), ERP inventory systems, and shipping software such as ShipStation or similar platforms.
• Proficiency in Microsoft Excel and Outlook.
• Forklift certification and hands-on operating experience, with the ability to train and certify other operators.
• Strong organizational, problem-solving, and communication skills.
• Willingness to work directly alongside the team in a fast-paced warehouse environment.

Nice To Haves

• Experience shipping to major retailers such as Lowe's, The Home Depot, Walmart, or Amazon.
• Familiarity with retailer compliance requirements, EDI systems, and shipping portals.
• Experience implementing warehouse organization programs, barcode scanning, or process improvements.
• Lean, Six Sigma, OSHA 30-Hour, or APICS/ASCM certification.
• Experience helping expand or establish warehouse operations.
• Bachelor's degree in Supply Chain, Logistics, Business, or a related field, or equivalent professional experience.
• Military veteran background.

Responsibilities

• Oversee daily warehouse operations, including receiving, put-away, inventory management, picking, packing, and shipping.
• Establish and maintain an organized, efficient, and safe warehouse using 5S and continuous improvement practices.
• Develop and maintain standard operating procedures (SOPs) to ensure consistency and accuracy.
• Manage inventory accuracy through cycle counting, reconciliation, and root-cause analysis.
• Maintain proper product rotation, storage, and warehouse organization.
• Ensure orders are processed accurately and shipped on time.
• Oversee shipping operations using ShipStation, ERP systems, and retailer-specific shipping portals.
• Coordinate daily inbound and outbound shipments with carriers, brokers, and third-party logistics partners.
• Maintain compliance with retailer shipping requirements, including labeling, routing guides, and delivery expectations.
• Identify opportunities to improve order accuracy, reduce shipping errors, and streamline fulfillment processes.
• Provide hands-on shipping support when needed.
• Lead, coach, and support a warehouse team of approximately five employees, with opportunities to expand the team as business grows.
• Partner with HR on recruiting, onboarding, and training new team members.
• Set clear performance expectations, provide feedback, and maintain accountability.
• Create work schedules that support operational needs and productivity.
• Foster a positive, safety-focused environment built on teamwork, ownership, and continuous improvement.
• Lead by example, stepping onto the warehouse floor whenever needed.
• Monitor operational performance, including shipping accuracy, inventory accuracy, productivity, and on-time fulfillment.
• Identify operational challenges and implement practical, sustainable solutions.
• Support improvements to warehouse technology, scanning systems, and inventory controls.
• Maintain OSHA compliance, forklift safety, and proper equipment usage.
• Collaborate with Production, Finance, Procurement, and Customer Success to support business needs.

Benefits

• Competitive base salary based on experience.
• Annual performance bonus tied to operational goals.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and holidays.
• Opportunity to help shape and grow warehouse operations.
• A hands-on leadership position where your ideas and contributions make a direct impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree