Warehouse Fulfillment Associate Full Time

BJ's Wholesale Club • Ocala, FL

1d • Onsite

About The Position

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most. We’re a team built on purpose and opportunity. Join us and be part of something meaningful. At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow. This role is responsible for performing general warehouse activities including pulling merchandise from a pick list, moving merchandise from sales floor to staging area, using handheld scanner to verify merchandise counts and update merchandise locations, and operating equipment. The Omni Experience Ambassador will be working within all digital initiatives including: BOPIC, Curbside, Express Pay and Ship from Club. Team Members carry out job functions and responsibilities as assigned, support the application of club policies, procedures and compliance, and strive for flawless execution. They hold themselves accountable, act with honesty and integrity, and lead with the member in mind to address all concerns and escalate appropriately. Team members ensure a safe and positive environment for members and each other, embrace inclusion and diversity through collaboration and respect, and work as a team to achieve goals. They move with speed and agility, innovate and adapt, and maintain a friendly and positive attitude. Members receive service excellence through all points of contact, and concerns are resolved and deescalated. A daily commitment to GOLD Member Standards (Greet, Anticipate, Appreciate) is expected, along with delivering on Fast, Friendly, Full, Fresh, Clean Club Standards. Team members work to deliver GOLD club standards daily and work with commitment and pride to deliver a Grand opening look daily. They maintain a clean and organized environment, inside the OMNI Space, with storage bins organized by gold standards and regularly cleaned and maintained based on safety standards. Team members understand how to access and read production and/or financial performance reporting for their department and see the connection between consistent execution and its positive impact on the business.

Requirements

• Previous order pulling experience preferred.
• Big box/wholesale retail experience preferred.
• Previous RF scanner experience preferred.

Responsibilities

• Processes member purchases in a fast, courteous, and friendly manner by pulling merchandise from a pick list.
• Utilizes a handheld scanner device (RF) device to pick orders from the sales floor.
• Uses handheld scanner device (RF) to verify merchandise.
• Moves merchandise from sales floor to staging area.
• Communicates problems with inventory and/or equipment and communicates expired or short-dated items included on pick list.
• Communicates with club team when merchandise needs to be replenished.
• Works with team to have merchandise pulled from reserve area, when possible, to avoid sales floor replenishment.
• Ensures all orders are picked in a timely manner to meet all productivity requirements.
• Works with a high level of urgency to ensure deadlines are met up to and including key performance indicators based on individual performance.
• Follows operational efficiencies, processes and productivity standards with adherence to established SOP for BOPIC, Curbside and Ship from Club.
• Takes responsibility for individual performance and works with club leadership on individual performance when metrics are not met.
• Securely packages the order in accordance with standard operating procedures.
• Ensures the SFC area is neat, clean, and organized.
• Performs general housekeeping duties, including removing trash and cardboard from the work area.
• Handles damaged goods and spoiled products in accordance with standard operating procedures.
• Processes returns to the club and makes determination on how to handle (via DDR or Membership desk).
• Maintains all club policies and procedures, including adhering to proper dress code standards.
• Required to meet OMNI productivity expectations regarding service level agreements (SLA”s), performance metrics and goals.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, and jury duty leave)
• Flexible and Affordable Health Benefits (three medical plans, optional dental, vision, Health Savings Account (HSA), and flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed