Warehouse Department Manager
About The Position
The Warehouse Department Manager oversees warehouse activities and supports the organization’s supply chain strategy. The role plans, directs, and monitors warehouse operations while driving continuous improvement through warehouse management system (WMS) functionality, business analytics, network resources, and solutions aligned with business goals. It leads WMS configuration and improvement initiatives, coordinates technical support, and serves as the site lead for systems implementations and modifications. The manager oversees warehouse operations including training, shipping, receiving, inventory, and safety. The role manages and schedules labor, maintains inventory accuracy, establishes operational procedures, coordinates warehouse activity with other functions, directs salvage of damaged or unused material, and ensures timely reconciliation of month-end inventory and cycle counts. It also supports a safe, clean, orderly warehouse and a positive work environment. Regular and predictable attendance is an essential function. Responsibilities may change, and the description is not exhaustive. The position requires a bachelor’s degree in Information Technology or a related field and experience in WMS management, warehouse or logistics, and IT systems management. A master’s degree and additional experience are preferred. The listed salary range is $121,907.35–$173,718.00 per year, with a 15% annual bonus target. Niagara offers a comprehensive benefits package to regular full-time team members.
Requirements
- Bachelor’s degree in Information Technology or a related field.
- At least 6 years of experience managing a Warehouse Management System; experience may combine work experience and education.
- At least 6 years of experience in a warehouse or logistics field; experience may combine work experience and education.
- At least 4 years of experience managing IT systems; experience may combine work experience and education.
Nice To Haves
- Master’s degree in Information Technology or a related field.
- 10 or more years of experience managing a Warehouse Management System.
- 10 or more years of experience in a warehouse or logistics field.
- 6 years of experience managing people or projects.
Responsibilities
- Oversee, manage, and drive continuous improvement in WMS functionality, business analytics, and network resources to support business goals and supply chain strategy.
- Plan, direct, and monitor warehouse activities.
- Understand the WMS database structure and perform advanced WMS configuration.
- Lead company initiatives to improve WMS functionality.
- Build and maintain a safe work culture.
- Coordinate technical support for site or network operations and systems.
- Serve as site lead for systems implementations and modifications.
- Oversee warehouse operations, including training, shipping, receiving, inventory, and safety.
- Build a positive work environment.
- Manage all aspects of inventory.
- Manage and schedule labor to meet demands and goals.
- Oversee shipping and receiving discrepancies and RMA processes.
- Train forklift operators, administer road tests, and certify operators.
- Establish procedures for verifying incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
- Coordinate warehouse activities with production, sales, records control, purchasing, and other functions.
- Direct salvage of damaged or unused material.
- Manage month-end inventory and cycle counts and ensure timely reconciliation of physical inventories.
- Maintain a clean, orderly, and safe warehouse.
- Participate in planning personnel safety and plant protection activities.
- Maintain regular and predictable attendance.
Benefits
- Paid time off for holidays, sick time, and vacation time.
- Paid parental and caregiver leaves.
- Medical coverage, including virtual care options.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Health Savings Account with company match.
- Flexible Spending Accounts.
- Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
- Family building benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and doula reimbursements.
- Income protection, including life and AD&D, short- and long-term disability, critical illness, and accident plans.
- Special discount programs, including pet plans, prepaid legal services, identity theft services, car rental, and airport parking.
- Tuition reimbursement, college savings plan, and scholarship opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
