Warehouse & Delivery Driver

EMCO Corporation•North Bay, ON

7d•Onsite

About The Position

As a Warehouse Associate, you will be responsible for picking, packing, and shipping customer orders as well as counting, verifying, receiving, and putting away incoming vendor material and customer returns. A high attention to detail will ensure exceptional levels of customer service and satisfaction. As a driver you will be responsible for out of town deliveries and must have a valid G license. The Driver loads trucks, makes deliveries and pickups at customer and vendor locations. They must work safely following all laws and rules at all times. Drivers are friendly, observant and are able to determine customer needs and communicate that information back to the Profit Centre Manager or Warehouse Supervisor. Driver’s also help with warehouse duties including shipping/receiving material and warehouse operations.

Requirements

Grade 12 diploma or equivalent
A minimum of 1 year of driving experience with a valid G license, clean driving record
Experience driving a 3/4 ton trucks
Know the laws and regulations governing driving motor vehicles in general and commercial vehicles subject to Provincial Ministry of Transportation regulations.
Understanding of the Transportation of Dangerous Goods act
Outstanding customer service and verbal communication skills
Able to develop comprehensive product knowledge
Ability to learn to safely operate a forklift and any other material handling equipment
Possess a high level of attention to detail and accurately process orders
Able to learn and operate the applicable software system used to process orders
Intermediate math skills

Nice To Haves

College and/or University degree an asset
DZ license an asset
Knowledge of CVOR and clean CVOR record will be considered an asset
Previous experience with or knowledge of plumbing and building products sold at the Profit Centre
Experience using Word, Excel, Microsoft Teams and Outlook

Responsibilities

Follow all Health and Safety rules and legislation while performing job functions
Load and unload trucks, operate forklift and other material handling equipment
Drive the Emco truck, operating safely and in compliance with company policy, applicable traffic laws and provincial Ministry of Transportation legislation. Destinations include job sites, customer facilities, vendor facilities, other Emco locations, other wholesaler facilities and any other location as directed by management.
Complete pre-trip inspections and inform management of any mechanical problems with the truck. At the end of the workday complete your driver’s log.
Understand the shipping documents, including WHMIS that are associated with the material for each delivery
Unload the correct material at each location and place it where the receiving party wants it. Obtain signature from receiving party.
Work with customers at delivery site to resolve shipping discrepancies quickly and accurately.
Load the truck at other locations with material. This includes material picked up at vendors and returns by customers.
Provide sales leads by noting prospective customers discovered in the course of making deliveries.
Understand and follow all safety regulations at all customer locations as well as at the Profit Centre.
Upon unloading vendor shipments or customer returns, obtain the packing slip and verify material received. Note any discrepancies or damaged material
Print and verify the computer receiving documents and enter material received into the computer system
Identify special order material and damaged material and store in proper location
Note all shipping discrepancies on freight carrier’s Bill of Lading, initiate freight claims and forward paperwork to appropriate teammate
Pick material for customer orders, counting and comparing items to the shipping documentation
Assemble material and pack appropriately for pick up or shipment to customer
Complete documentation for any shipments being delivered via third party carrier or requiring Transportation of Dangerous Goods documentation
Notify the team of any inventory discrepancies and damaged/defective material that would impact customer service levels
Maintain warehouse cleanliness and safety by removing empty cartons, metal banding, pallets, and other debris
Inform the Profit Centre Manager of any safety issues within the warehouse
Assist teammates in servicing customers at the counter
Perform other tasks as requested by the Profit Centre Manager