Warehouse Customer Specialist, Part-Time

R&S Logistics•Knoxville, TN

5d•Onsite

About The Position

R&S Logistics Warehouse Customer Specialists thrive in a physically demanding environment, function as a courteous, reliable and available first point of contact for customers, and consistently demonstrate our commitment to customer satisfaction. The Warehouse Customer Specialist is detail-oriented, with the ability to organize workflows and prioritize tasks. Warehouse Customer Specialists demonstrate flexibility and a willingness to accept new and challenging assignments while displaying a commitment to safe operations and customer satisfaction. Embodying R&S Logistics’ values of Agility, Stewardship, Tenacity, Invested, and demonstrating Gratitude, Warehouse Customer Specialists are committed to helping create and sustain an environment in which all R&S Associates can thrive. This part-time will be approximately 8-12 per week, accomplished in 2-3 shifts of 4-hour duration. Rotational Saturday work is required (one out of every 2 or 3 Saturdays). Warehouse Customer Specialists take professional ownership of customers’ inventory fulfillment in a fast-paced environment. Tasks include but are not limited to: computer-based order processing, physical retrieval of inventory, reorganization of stock, staging of inventory, and scheduling of inbound and outbound carriers. Warehouse Customer Specialists accurately follow a supervisor’s direction but also possess the ability to succeed with minimal oversight. The Warehouse Customer Specialist Position is On-Location.

Requirements

Strong Customer Service Skills
Attention to Detail
Strong Written and Verbal Communication Skills
Ability to Organize and Prioritize Tasks in a Fast-Paced Environment
Ability to Work in both a Team Environment and Independently
Cognitive Ability and Manual Dexterity to Satisfactorily Perform Duties and Complete Tasks

Responsibilities

Receiving, Processing, and Prioritization of Customer Inventory
Greeting the Public in a Courteous and Timely Manner
Loading, Unloading, Verifying Count & Condition of, Carefully Handling and Properly Storing Customer Inventory
Responding to Customer Inquiries
Collaborating with Warehouse Manager to Direct Warehouse Associates’ Tasks
Actively Participating in Ongoing Training Programs with Satisfactory Results
Adhering to R&S Logistics’ Standards of Quality and Customer Service
Safely Operating a Forklift and/or Order Picker
Assisting in Warehouse Maintenance & Improvements, Including Installation of Pallet Racking
Performing Duties Customarily Assigned to Warehouse Associates on an As-Needed Basis
Adhering to all Industry-Specific and Site-Specific Safety Requirements
Accurately Reporting Time Worked, Adhering to Clock-In/Clock-Out Procedures
Adhering to R&S Logistics’ Employee Handbook