BC- Warehouse/ Customer Service Representative

The Brick • Langford, BC

3d • CA$18 • Onsite

About The Position

The Brick is actively seeking to expand its team with enthusiastic individuals who possess a great customer-focused attitude. This role offers a rewarding experience in a retail environment, combining team spirit with a desire for career growth. The ideal candidate believes in putting the customer first, enjoys problem-solving, and is looking for a physically engaging job.

Requirements

• High school diploma or equivalent
• Proficient verbal and written English communication skills
• Able to handle heavy lifting exceeding 50 lbs on a regular basis (loading of appliances and bedding products)
• Proficient knowledge of safe material handling techniques
• Flexibility to work any shift, including evenings and weekends

Nice To Haves

• Previous experience in a warehouse/distribution environment
• Experience operating forklifts, order pickers and pallet jacks

Responsibilities

• Loading and unloading of trucks and customer vehicles
• Maintain a proficient knowledge of all shipping/receiving processes and procedures
• Picking and put-away of all product types
• Maintain a thorough knowledge of all stock, stock locations, model numbers, manufacturer specifications and handling instructions
• Verify and report on inventory; ensure accuracy in the generation of reports
• Process store entry stock transfers
• Uphold all company health and safety, security and operational policies and procedures
• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Benefits

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED