Warehouse & Customer Service Associate

Gal Manufacturing, a Vantage Elevation Company•Santa Fe Springs, CA

9d•$24 - $26•Onsite

About The Position

Vantage Elevation, LLC is North America’s leading independent manufacturer of elevator components and systems. We are searching for one Warehouse & Customer Service Associate to join our Regional Service Center (RSC) team at Vantage Elevation. This is a regular, full-time position for a forward-thinker interested in a customer-focused, warehouse environment.

Requirements

Minimum high school or GED diploma
At least 1 year of experience in a warehouse or customer service focused role
Experienced user of Microsoft Office Products and able to quickly learn additional internal software tools (i.e. ERP, point of sale systems)
Ability to multi-task in a fast-paced environment and highly flexible
Works as part of a purpose-driven team fostering excellent communication and a supportive working environment
Ability to lift up to 50 pounds and capable of physical labor

Nice To Haves

Previous experience working in the elevator industry is a strong asset
Ability to operate a forklift is preferred
Bilingualism (Spanish) is preferred

Responsibilities

Maintaining a safe environment at all times through regular cleaning, organizing, preventative and predictive maintenance and adherence to Vantage safety protocols.
Utilizing ERP (Infor Visual) for inventory transactions, receipts, transfers, reconciliations, ensuring timely and reliable data in the system.
Accurately filling customer orders from pick lists.
Receiving all inventory into the designated location.
Managing and maintaining appropriate inventory levels.
Accurately cycle counting inventory at the designated location.
Placing orders for inventory as needed.
Maintaining organized and clean warehouse operations.
Providing outstanding customer service to customers in-person and over the phone.
Entering customer orders, searching for existing orders in our system, getting proper documents from the customer and shipping out all orders being pick up.
Learning part numbers and their functions.
Establishing and maintaining consistent procedures for customers to receive their orders in a timely manner.
Maintaining a list of money and checks given provided by customers.
Scanning all paperwork generated for the day into our system.
Identifying and resolving customer issues related to product quality, pricing, delivery, usages, and loss.
Acting as a partner to Vantage manufacturing sites in order to ensure smooth flow of jobs, orders and stock inventory between sites and RSC.