Warehouse Assoc / Counter Sales

Homans Associates•Meredith, NH

7h•$22 - $24•Onsite

About The Position

Homans Associates (HA), a subsidiary of Watsco, Inc., distributes Mitsubishi and Bryant HVAC equipment and a full line of residential and commercial HVAC parts, supplies, and accessories throughout New England, New York, and New Jersey. The Warehouse & Counter Sales Associate is a dual-role position on the Meredith team, supporting warehouse operations while helping customers at the sales counter. The role calls for reliability, adaptability, and the ability to work in a fast-paced branch environment. The associate manages inventory, order processing, shipping and receiving, warehouse organization, and equipment operation while following safety procedures. At the counter, the associate assists customers with HVAC equipment, parts, and supplies; processes sales and quotes; and helps maintain showroom displays and coordinate inventory needs. The position also involves clerical support, telephone outreach, and collaboration with Store Associates and Sales Managers.

Requirements

2–3 years of warehouse, logistics, or counter sales experience.
Excellent customer service and communication skills.
Proficiency with inventory management systems, barcode/RFID handheld scanners, and Microsoft Office (Word, Excel, Outlook), with the ability to learn new software quickly.
Strong math skills for transactions, calculations, and quotes.
Ability to regularly lift 50+ pounds, stand and walk for extended periods, and navigate warehouse spaces, including climbing ladders, bending, and reaching; assistance is available for loads between 50–75 pounds.
Manual dexterity to handle packages, operate equipment, and use tools.
Strong attention to detail, problem-solving abilities, and commitment to safety protocols.
Reliability, punctuality, professionalism, and a team-oriented mindset.
High school diploma or GED.

Nice To Haves

Prior HVAC experience with basic technical knowledge.
Forklift certification.

Responsibilities

Receive, bin, and ship orders using barcode/RFID scanning technology; manage purchase orders and transfers.
Operate material-handling equipment, including forklifts, conduct daily pre-trip inspections, and follow safety protocols.
Maintain organized storage, stage orders for shipment, and ensure accurate product placement.
Process inventory using warehouse management and shipping/receiving systems.
Pick and pack orders accurately, complete documentation, and address discrepancies and operational issues.
Follow OSHA guidelines and company safety standards.
Greet customers, answer incoming calls, identify customer needs, and recommend suitable HVAC equipment, parts, and supplies.
Explain product features and benefits and stay informed about promotions and deals.
Research inventory availability, prepare sales and quote orders, process payments, and handle product substitutions.
Maintain showroom displays and coordinate transfers, open orders, and warranty authorizations with the broader team.
Balance counter sales with clerical support, telephone outreach, and warehouse assistance.
Collaborate with Store Associates and Sales Managers to support customer service and branch operations.
Meet productivity targets and deadlines while maintaining consistent attendance and punctuality.
Perform other duties as assigned.