1st Shift Warehouse Counter Associate, Monday - Friday 7:30am -3:30pm

CJ Logistics•Richmond, VA

27d•Onsite

About The Position

CJ Logistics America is seeking a dedicated Warehouse Counter Associate to join their field team. This role is the front line for superior customer service, ensuring the accurate and immediate issuance and documentation of parts requested via work orders, trouble calls, or in-person customer requests at the counter. Candidates must be highly organized, detail-oriented, and excellent with people. This position is Monday - Friday, 7:30 AM - 3:30 PM.

Requirements

High School Diploma/GED equivalent.
Proficiency in PC use, including basic working knowledge of Microsoft Office Suite (Word, Excel).
Basic math and reading skills.
Demonstrated ability to be detail-oriented, with the capacity to manage multiple tasks effectively in a fast-moving environment.
Strong problem-solving skills and the ability to follow oral and/or written instructions.
Good interpersonal skills and a proven ability to work collaboratively with both internal teams and external customers.

Responsibilities

Provide excellent service by issuing parts accurately based on work orders and cost center orders, and by responding promptly to trouble calls or walk-up customers at the counter.
Immediately and accurately document the movement of all items within the warehouse management system (WMS).
Follow all procedures for special item issuance and IMEP restrictions.
Notify planners and management regarding Part In-Advance-Check (PIAC) status and when parts need to be placed in block status.
Document all part returns, credits, transfers, and erroneous transactions.
Pick orders and transport them as requested.
Perform daily Inventory Cycle Counts inside the main stockroom; perform bin balances of 10 or less and document the checks; document discrepancies between bin balances and system counts.
Perform bin maintenance, new receipt put away, and ensure the counter and stockroom area remains clean and organized at all times.
Perform other assigned duties to support warehouse operations.