Warehouse/Counter Sales - Clovis

Johnstone Supply•Clovis, NM

3d•$19 - $21•Hybrid

About The Position

We are seeking a dependable, detail-oriented Warehouse/Counter Associate to support our HVAC wholesale operations. This hybrid position plays a critical role in both customer-facing sales support and back-end warehouse logistics. The ideal candidate has strong organizational skills, a customer-first mindset, and experience with inventory and order processing systems.

Requirements

High school diploma or equivalent.
Clean driving record required.
Forklift certification or ability to obtain one (company provided).
Must be able to frequently lift over 50 lbs. and perform physically demanding tasks.
Excellent customer service and communication skills.
Team player with a strong work ethic and attention to detail.

Nice To Haves

Prior experience in HVAC, plumbing, electrical, or building supply distribution is preferred.
Basic knowledge of HVAC systems, parts, and tools is a plus.
Experience with barcode scanning and warehouse management systems is highly desirable.

Responsibilities

Accurately pick products for counter, phone, and online sales orders using a barcoded inventory system.
Stage, pack, and process outbound shipments for delivery or pickup.
Inspect incoming freight for accuracy and damage; document and report discrepancies.
Load delivery and transfer trucks using a forklift, pallet jack, or hand truck in a safe and efficient manner.
Perform periodic cycle counts to maintain inventory accuracy.
Assist with receiving and stocking incoming inventory in the warehouse.
Handle daily customer deliveries, including weekly transfers to the Roswell Branch.
Greet and assist walk-in and call-in customers in a professional, courteous manner.
Generate new and repeat sales by providing accurate product and technical information.
Upsell and cross-sell products to maximize sales opportunities and enhance customer satisfaction.
Process customer transactions including orders, quotes, returns, and special requests through POS or ERP system.
Communicate availability, pricing, promotions, and delivery status with customers.
Work with contractors, technicians, and internal team members to fulfill product needs.