Warehouse Coordinator

Johnson Controls•Chicago, IL

10d•$25 - $35•Onsite

About The Position

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.

Requirements

High school diploma or equivalent
Valid driver’s license with an acceptable driving record
Ability to operate a Johnson Controls fleet vehicle
Basic computer skills such as basic Excel, Work and Outlook and effective communication abilities
Comfortable operating a Forklift, pallet jacks for shipping.

Nice To Haves

Experience in warehouse operations, logistics, material handling, or service support preferred
Ability to lift, carry, and move parts in accordance with safety guidelines
Experience supporting field service or technician‑based environments
Familiarity with service parts processes, warranty operations, or inventory systems
Strong organizational skills, attention to detail, and a sense of urgency
Customer‑focused mindset and willingness to work cross‑functionally

Responsibilities

Receive, inspect, and verify incoming service parts to ensure accuracy, quality, and readiness for use
Coordinate with service teams and field technicians to confirm part availability and priorities
Deliver service parts directly to customer sites or field technicians to support timely repairs
Support the reduction of Mean Time to Repair (MTTR) by minimizing delays between parts ordering and parts availability
Maintain accurate records related to parts receipt, staging, and delivery
Follow all Johnson Controls safety, quality, and operational standards
General Handy Work - must be able to handle power tools.
Inspect incoming parts upon receipt and promptly stage them according to service needs
Communicate proactively with service teams regarding part status, availability, and delivery timing
Prioritize parts deliveries based on service urgency, warranty requirements, and customer commitments
Operate a Johnson Controls fleet vehicle safely and in compliance with driving and fleet policies
Participate in Daily Management activities to track parts cycle time and identify improvement opportunities
Escalate issues such as missing, damaged, or incorrect parts to minimize service impact