Warehouse / Computer Diagnostic Lead

Future Tech Enterprise, Inc.•Linthicum, MD

18d•Onsite

About The Position

The Warehouse / Computer Diagnostic Lead oversees daily customer PC returns and warehouse operations while ensuring accurate inventory processing and technical evaluation of customer devices. The role includes diagnosing desktops and laptops and restoring them to OEM specifications, maintaining accurate inventory reports, and overseeing deliveries and shipments. This is an on-site position at the company’s Linthicum, Maryland depot, with hours Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern time. U.S. citizenship is required because the position includes responsibilities involving government contractors.

Requirements

U.S. citizenship is required due to responsibilities involving government contractors.
At least 3 years of warehouse management experience.
Strong leadership and communication skills.
Ability to anticipate and solve problems.
Demonstrated ability to perform accurate physical inventory counts.
Knowledge of PC hardware and components.
Basic knowledge of Microsoft Excel for creating and maintaining spreadsheets.
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to meet deadlines in an environment with changing priorities.
Proficiency with data entry and inventory software and systems.
Clean and current driver’s license.
Ability to lift up to 50 pounds and work on your feet for the entire shift.

Responsibilities

Oversee daily returns of customer PCs.
Diagnose desktop and laptop computers and restore them to OEM specifications.
Monitor daily reports and ensure inventory is updated accurately.
Oversee and process daily deliveries and shipments using shipping software and inventory programs.
Receive and scan new inventory, inspect it, and store it according to policy.
Prepare outgoing orders for shipment.
Schedule transfers of materials between departments.
Conduct inventory counts, compare results with computerized inventory, and reconcile differences.
Collaborate with other departments and stakeholders to develop plans and procedures that improve warehouse efficiency.
Enforce operating instructions and safety policies.
Resolve routine equipment issues.
Provide backup for deliveries when necessary.