Tech, Prod&Tech Svc (Onsite)

RTX•Wichita, KS

22h•$41,400 - $72,600•Onsite

About The Position

This position is for a Warehouse Clerk who is under general supervision. Responsible for locating and preparing avionics equipment for delivery. Other tasks include warehouse inventory and interaction with other company employees and teams.

Requirements

Typically requires AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience.
Prior experience working in a Collins Aerospace MRO environment.
Prior experience in a related environment involving written and oral communication with internal or external customers.
Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role.

Nice To Haves

Prior experience using SAP or other ERP system.
Prior experience using Microsoft Office Suite.

Responsibilities

Assist when required to verify incoming shipments accuracy, identify discrepancies and work with Customer and internal departments to resolve.
Verify Customer Purchase Order requirements, ensuring these can be performed by the Service Center, resolving these prior to accepting work by monitoring and following up with internal and external Customers.
Understand Service Contract, Customer requirements, and process flow for the creation of Service Notifications in SAP.
Monitor own output and quality of the work to ensure alignment with organizations standard.
With moderate supervision demonstrate ability to use tools, systems, procedures, and processes required to create SAP service notifications.
Assist in identifying process constraints to team resolution and implementing improvements for Customer Satisfaction.
May perform and assist with special projects, as required.
Demonstrates moderate ability to use SAP reporting tools to create reports to meet customer expectations.
Coordinate holidays, extra hours, shift changes.
Administration of the different customer portals.
Validate and capture the reported defects.
Modify orders on SAP system.

Benefits

Medical, dental, and vision insurance.
Three weeks of vacation for newly hired employees.
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option.
Tuition reimbursement program.
Student Loan Repayment Program.
Life insurance and disability coverage.
Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
Birth, adoption, parental leave benefits.
Ovia Health, fertility, and family planning.
Adoption Assistance.
Autism Benefit.
Employee Assistance Plan, including up to 10 free counseling sessions.
Healthy You Incentives, wellness rewards program.
Doctor on Demand, virtual doctor visits.
Bright Horizons, child and elder care services.
Teladoc Medical Experts, second opinion program.
Annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.