About The Position

The warehouse clerk (shipping/receiving) is responsible for receiving, processing UPS returns and shipping. The clerk ensures that all steps are followed safely and that the company’s various policies and procedures are respected. This is a permanent, full-time opportunity. The role involves loading and unloading trucks, scanning tracking numbers, sorting boxes, organizing pallets, and delivering them to the appropriate departments. The clerk will also manage Return Merchandise Authorizations (RMAs), scan received devices, and bring them to the repair center. Additionally, they will process customer returns after repair, collect daily returns, and maintain a clean work area. Operation of an electric pallet jack is required daily, and a forklift on occasion.

Requirements

  • High school diploma or equivalent work experience.
  • 1 year of experience in a similar role.
  • Ability to lift items up to 35 pounds.
  • Proficiency using information systems and workplace software.
  • Good communication skills in French and/or English (writing, reading, and verbal).

Nice To Haves

  • A certification to operate forklifts and other machinery used for moving and transporting products is an asset.
  • Training will be offered if needed.

Responsibilities

  • Load and unload trucks.
  • Scan the tracking numbers (waybills) of returned boxes and enter them into the system.
  • Sort received boxes and organize them into pallets by department.
  • Deliver the completed pallets to the appropriate department.
  • Deliver identified received boxes to a specific employee at the receiving area.
  • Manage Return Merchandise Authorizations (RMAs) in the information system, scan received devices and bring them to the repair center.
  • Process customer returns once the devices have been repaired.
  • On a daily basis, collect returns from the area designated for Montreal technicians.
  • Ensure your work area is clean at the end of each shift.
  • Operate an electric pallet jack on a daily basis and, on occasion, a forklift.

Benefits

  • Free parking and transit discount.
  • Flexible benefits package starting from day 1 and your choice of either a health spending account (HSA) or personal spending account (PSA).
  • RRSP matching & defined contribution pension plan.
  • Learning & development programs and resources - plus unlimited free access to Coursera.
  • Holistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture.
  • Employee perk program with incredible discounts for over 2,400 vendors.
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